What are the responsibilities and job description for the Case Manager, Transitional Services position at Sanctuary For Families?
Description
ABOUT US
Sanctuary for Families is New York’s leading service provider and advocate for survivors of domestic violence, sex trafficking and related forms of gender violence. Every year, Sanctuary empowers thousands of adults and children to move from fear and abuse to safety and stability, transforming lives through a comprehensive range of services. We provide a range of wrap-around services to help survivors rebuild their lives in the aftermath of abuse, and work to end gender violence through three key strategies: direct services, outreach and training, and systems-change advocacy. Our services are available in 12 locations throughout New York City.
POSITION OVERVIEW
The case manager will provide a wide range of case management services, including employment and economic empowerment services to post-shelter participants, promoting economic stability, resume writing, and housing permanence; also assists with program activities and workshops. This position also works with the Housing Bridge Rapid Rehousing Program where you are required to carry a caseload.
RESPONSIBILITIES
- Assesses immediate needs of clients and makes appropriate referrals, including shelter/emergency transfer, and medical treatment.
- Assists clients in obtaining public benefits for which they are eligible (e.g. Medicaid, food stamps, housing and childcare subsidies).
- Assists clients in obtaining self-sufficiency through appropriate referrals for counseling, financial counseling, ESOL classes, job readiness programs and higher education.
- Refers clients to other appropriate legal and social services both within and outside of Sanctuary.
- Prepares requests for educational and financial assistance grants on behalf of clients.
- Advocates on behalf of clients.
- Conducts outreach and trainings.
- Maintains accurate case records, documents all services provided within Sanctuary’s Service Tracking System and prepares statistics for monthly reports.
- Performs administrative support.
- Carry a caseload within the Housing Bridge Program with Rapid Rehousing. Assessing client's needs, applying for housing and concrete services.
- Perform any other department or agency related duties or special projects as directed.
- Maintain a caseload of approximately 25 to 30 families.
Requirements
- Bachelor’s Degree preferred
- At least one year experience in the social services field, preferably in domestic violence
- Fluency in both English and Spanish Required
- Strong verbal/written communication and interpersonal skills
- Ability to work independently, multitask and prioritize
- Familiarity to Microsoft Office, including Outlook, Work, and Excel
Budgeted Salary: $28.93 - $31.95 per hour ($52,650 - $58,158 annualized base); pursuant to step wage scale in accordance to collective bargaining agreement.
Work position is Full-time, Hourly/Non-Exempt.
Work schedule is currently hybrid, must be able to meet job location schedule obligations
Benefits:
- Health, Dental and Vision Insurance
- Employer-paid life insurance
- Employer retirement contribution
- Paid time off (Holidays, Vacation, Personal, Sick)
- Generous Leave Policy
- Flexible spending account / Health savings account
- Student loan assistance
- Tuition reimbursement program
- Gym reimbursement program
- Wellness program and rewards
All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed (religion), color, sex, national origin, sexual orientation, military status, age, disability, predisposing genetic characteristics, marital status or domestic violence victim status, and other categories protected under Federal, New York state or New York city laws. Sanctuary for Families follows the requirements of the Human Rights Law including with regard to non-discrimination on the basis of prior criminal conviction and prior arrest.
People of color, trans and gender non-conforming people, people with disabilities, and survivors of gender-based violence are strongly encouraged to apply.
We recognize that the safety, healing and self-determination of survivors of domestic violence and related forms of gender violence is at the intersection of racial, gender, economic, immigrant, LGBTQ , and disability justice, as well as many other critical issues. In order to realize our mission, Sanctuary strives to center DEI principles at every level of the organization and continues to deepen that commitment.
Salary : $29 - $32
