Job Description
Job Description
PROPERTY : Shore Hotel
TITLE :
Food & Beverage Bartender
DEPARTMENT : Food & Beverage
STATUS :
Non-Exempt, Full Time Regular, Part Time, or On Call
SUPERVISED BY :
Director of Food & Beverage
SUPERVISES :
No supervisory responsibilities.
A Food & Beverage Bartender will set an example of top quality service and customer service by providing timely, accurate and friendly service while preparing the highest quality beverages for our guests.
ESSENTIAL DUTIES :
- Assure that opening checklist is completed and that bar area is prepared for opening
- Assure guests is aware of beverage specials and proper protocol when serving in house guests
- Replenish beverage amenities according to the operational standards for the Shore Hotel and the department
- Clean and maintain the Grab & Go when directed
- Accepts inventory when directed by Manager from vendors
- As directed from management will creatively determine drink menus that align to the Shore Hotel
- Must assist in the clean-up of events in a detailed matter to ensure property and materials are kept to the standards of the Shore Hotel and the department
- Knowledge of operating hours of hotel and amenities
- Greet guests with a friendly matter and offer suggestions on beverages they deem fitting
- Strong organization and problem-solving skills
- Complete closing checklist
- Assist in inventory procedures
- Present drink menus, make recommendations, and answer questions regarding beverages
- Wash and sterilize containers
- Maintain cleanliness in all areas of the bare including counters, sinks, utensils, shelves and storage areas
- Assist the restocking and replenishment of bar inventory and supplies.
- Perform additional duties as requested by the supervisor.
ESSENTIAL JOB QUALIFICATIONS & COMPENTENCIES :
Proven success in the following job competencies :
Honesty; has honest, direct, and factual communication and actions with internal and external customers.Collaboration; proactive in building supporting, nurturing, and service-oriented relationships with employees; works collaboratively to resolve problems and enhance productivity; Remains open to others' ideas and tries new things.Integrity & Loyalty; conducts self with high level of ethics and makes decisions with honest intentions that are in the best interest of the company and employees. Keeps commitments; inspires the trust of others; Works with a high level of integrity and ethically; Upholds organizational values.Humble; conducts self and treats all employees with respect; without arrogance, degradation, or coercion; treats all employees with equal regardless of position / status.Innovation; constantly searches for best practices in technology, services, and procedures. Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.Analytical : Highly detail-oriented, proficient with managing, editing, analyzing large volumes of complex numerical data.Flexible; considers others point of view to find the best solution for customer and company; proven ability to be flexible and adapt to change; adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays.Problem Solving : Uses a professional, neutral / unbiased, and highly diplomatic inter-personal approach.Interpersonal : Customer focused and effective relationship-building skills; ability to effectively interact with all employee levels; frontline, Managers, Directors, Executives;Diversity : Strong commitment to diversity and equality in a company culture.Communication : Strong communication (verbal and written) and presentation skills.Multi-Tasking : Ability to operate under pressure in a fast paced environment; able to deliver effective results, meet tight deadlines and targets.EXPERIENCE :
At least 2 years’ experience as a bartender in Food & Beverage for a boutique hotelPrior hospitality experience preferred in a bar areaMust be proficient in Microsoft Word, Excel, PowerPoint, and OutlookMust be flexible schedule and able to work days, evenings, weekends, and holidays.EDUCATION :
Associate’s degree in business, management, or hospitality or related field or equivalent of 2 years relevant work experience required.TIPS certification is a mustWORKING CONDITIONS & PHYSICAL WORK DEMANDS :
Able to sit and work at a computer keyboard for extended periods of time.Able to stoop, kneel, bend at the waist and reach on a daily basis.Able to lift and move up to 30 pounds occasionally.Regular and on-time attendance is critical.Hours occasionally exceed 40 hours per week.Ability to stand during shiftsOTHER :
Other duties as assigned.Note : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and / or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
