Job Description
Job Description
Salary Range : $21.30 To 21.30 Annually
Starting pay is $21.30 per hour!
Full-time employment benefits include :
- Paid Time-Off (PTO)
- Holiday Pay
- Medical, Dental, and Vision coverage options
- Life Insurance (employer sponsored)
We also provide all employees with :
Sick-Pay (up to 72 hours per calendar year)401k plan option with employer match up to 5% of total eligible incomeOn-site parkingPublic transportation cost reimbursementAlternative modes of transportation pay for walking, biking, or carpooling to work !JOB DESCRIPTION
PROPERTY : Shore Hotel
TITLE : Host / Hostess
DEPARTMENT : Food & Beverage
STATUS :
Non-Exempt, Part-Time, Seasonal
SUPERVISED BY :
Director of Food & Beverage
SUPERVISES :
No supervisory responsibilities.
Food & Beverage Host / Hostess will greet and welcome hotel guests and ensure servers are aware of guest seated in their section.
Set up the coffee bar in the lobby by 6 : 00AM, properly restock with 3 freshly brewed coffee urns, coffee cups, lids, assortment of sugar, milk, stirrers and cream.Clean all the menus and set them out on the barMake sure all chairs and tables are clean and properly set upWelcomes guest with proper salutation, inquire their room number and last name, walk them to their table.Let the guest know their server will assist them in a minuteOn free time assist severs refill coffee and water on the tablesIf there is no seating available, add guest’s name to the waiting list and have them seat in the lobby until you call themMaintains coffee bar area clean and properly restocked until 10 : 00AMKnowledgeable about the food & beverage offeringsKnowledgeable of hotel amenitiesProperly closedown coffee bar at the end of the shift, leaving the area clean and organizedClean menus and stored them awayPerform additional duties as requested by the supervisorESSENTIAL JOB QUALIFICATIONS & COMPETENCIES :
Proven success in the following job competencies :
Honesty; has honest, direct, and factual communication and actions with internal and external customers.Collaboration; proactive in building supporting, nurturing, and service-oriented relationships with employees; works collaboratively to resolve problems and enhance productivity; Remains open to others' ideas and tries new things.Integrity & Loyalty; conducts self with high level of ethics and makes decisions with honest intentions that are in the best interest of the company and employees. Keeps commitments; inspires the trust of others; Works with a high level of integrity and ethically; Upholds organizational values.Humble; conducts self and treats all employees with respect; without arrogance, degradation, or coercion; treats all employees with equal regardless of position / status.Innovation; constantly searches for best practices in technology, services, and procedures. Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.Analytical : Highly detail-oriented, proficient with managing, editing, analyzing large volumes of complex numerical data.Flexible; considers others point of view to find the best solution for customer and company; proven ability to be flexible and adapt to change; adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays.Problem Solving : Uses a professional, neutral / unbiased, and highly diplomatic inter-personal approach.Interpersonal : Customer focused and effective relationship-building skills; ability to effectively interact with all employee levels; frontline, Managers, Directors, Executives;Diversity : Strong commitment to diversity and equality in a company culture.Communication : Strong communication (verbal and written) and presentation skills.Multi-Tasking : Ability to operate under pressure in a fast-paced environment; able to deliver effective results, meet tight deadlines and targets.EXPERIENCE :
Previous experience in a customer service positionPrior hospitality experience a plus.EDUCATION :
WORKING CONDITIONS & PHYSICAL WORK DEMANDS :
Must be flexible and able to work weekends and holidaysAble to stoop, kneel, bend at the waist and reach on a daily basis.Able to lift and move up to 20 pounds occasionally.Punctuality is critical for all positionsHours occasionally vary according to business levelsAbility to stand and or walk around for 4 hours periodOTHER :
Other duties as assigned.Note : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and / or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
Our post-offer background check process includes a background check ( HireRight ) and a drug-screen.
We participate in E-Verify.
We are an Equal Opportunity Employer.
Salary : $21
