What are the responsibilities and job description for the Dining and Entertainment Host/Hostess position at Sandbox Social?
Job Overview
WORK. PLAY. REPEAT
We are building a team with a passion for FUN! We are seeking a friendly and organized Host/Hostess to join our dynamic team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role is essential in managing guest relations and maintaining the flow of the restaurant dining area, arcade, and our entertainment spaces.
Responsibilities
- Greet guests warmly upon arrival and escort them to their tables.
- Manage reservations and seating arrangements efficiently to optimize guest experience.
- Maintain an organized waitlist during busy periods and communicate wait times effectively.
- Provide menus and inform guests about daily specials or promotions.
- Assist with customer inquiries, ensuring a high level of guest satisfaction.
- Collaborate with servers and kitchen staff to ensure smooth service flow.
- Handle phone calls with professionalism, taking reservations and answering questions about the menu or services offered.
- Utilize POS system for managing orders as needed.
- Uphold cleanliness and organization in the host/host and prize area, as well as any other assigned areas.
Requirements
- Previous experience in food service or hospitality is preferred but not mandatory.
- Strong customer service skills with a focus on guest relations.
- Excellent communication skills, both verbal and written, with effective phone etiquette.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to help others are essential traits for success in this role.
- Must be able to work flexible hours, including evenings, weekends, and holidays as needed.
Join us in creating memorable experiences for our guests!
Job Type: Part-time
Pay: $10.00 - $12.00 per hour
Expected hours: 15 – 30 per week
Benefits:
- Employee discount
Shift:
- 10 hour shift
- 12 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $10 - $12