What are the responsibilities and job description for the Customer Service Representative / CSR / Automotive BDC position at Sanderson Automotive Group?
Ford sales are increasing – and now is the perfect time to consider a career with Sanderson Ford! Apply to be a Customer Service Representative with our automotive BDC team today!
Responsibilities
- Automotive Customer Service Representatives follow up with customers who recently purchased a vehicle to ensure everything is to their satisfaction
- Automotive Customer Service Representatives follow up with existing customers who recently had their vehicles services to confirm their satisfaction
- Automotive Customer Service Representatives set up appointments within the dealership
If you are experienced in giving exceptional customer service, have excellent communication skills, and want to build a career as a customer service representative working with exciting new products, we look forward to talking with you.
- At least 1 year of previous customer service experience is required
- Steady work history and the commitment to starting a new career
- Outgoing personality with expertise at developing relationships (i.e., a “people person")
- Bi-lingual in Spanish preferred
- Excellent follow up skills
- Basic MS Office knowledge; computer software and internet proficiency
- Must be able to multi-task and have excellent phone skills
- Safety Sensitive Position
At Sanderson Ford, we are committed to providing an exceptional consumer experience and we know that starts with our most valuable resource – our employees. If you want to work in an environment where customer service is our passion, a career as an Automotive Internet Customer Service Representative may be for you!
Sanderson Ford’s Commitment to You:
- 401k w/partial employer match
- Medical / Dental / Life / Disability Insurance
- Been in business 66 years
- 17 Time Triple Crown Award Winner
- 23 Time Ford President’s Award Winner
- Closed Sundays and most holidays.
Salary : $18 - $20
