Bilingual auto parts retail associate

Job Details

Description

Responsibilities include working on a retail sales team to provide best-in-class customer care. The Customer Service Advisor (CSA) often begins as Greeter and can work their way up through Part Sales, Parts Specialist, and eventually a store Sales Lead through positive work ethics and evaluations. This retail sales position requires a “can do” selling spirit and the ability to work as a team to meet the store’s sales goals. The CSA will be present during all peak customer traffic periods, including weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain excellent standards of all policies and procedures while always being pleasant, respectful, and helpful.

Essential Functions:

· Promote a Safety First Culture.

· Be a team player. Work as a team member to help the team achieve its goals.

· Maintain a high level of integrity.

· Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.

· Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.

· Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.

· Follow all company policies and procedures.

· Identify when customer interaction requires assistance from management.

· Engage in continuous training and education in all Carolina Pick N Pull business areas.

· Additional duties as assigned.

Qualifications:

· Must work safely at all times.

· Must have good people skills with an outgoing, friendly, positive attitude.

· Able to work retail hours, including overtime, weekends, and holidays.

· Must have reliable means of transportation.

· Must be able to read, write, and speak English.

· Bilingual in Spanish is a plus but not required.

· Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.

· Follow the company dress code policy, maintaining a well-groomed, neat appearance so as to create a favorable impression with customers.

· Previous experience in a retail environment is preferred but not required.

Physical Activities Required to Perform Essential Functions:

Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.

· Manual dexterity to maintain the facility's housekeeping by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.

· Vision must be sufficient to perform job functions safely as described above.

· Able to work on feet (stand and walk) for assigned work shifts.

Job Conditions:

· Exposure on a regular basis to outdoor weather conditions.

· Exposure to occasional loud conditions and heavy equipment operation

PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

All U.S. applicants must be 18 years of age or older.

Carolina Pick N Pull participates in e-verify for all U.S. new hires.

An offer of employment by Carolina Pick N Pull or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.

All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.

As an Equal Opportunity Employer, Carolina Pick N Pull does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• Dental insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Ability to Commute:

• Fayetteville, NC 28301 (Required)

Ability to Relocate:

• Fayetteville, NC 28301: Relocate before starting work (Required)

Work Location: In person

Salary : $17