Infrastructure Adminstrator I

Position Summary

Responsible for assisting the Director of Information Technology (IT) with design, implementation  and maintenance of the Sandia Resort & Casino/Sandia Pueblo Cyber Security, Datacenter and Network Infrastructure.

Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provides opportunities for qualified team members, and contributes towards the ongoing success of the Pueblo of Sandia today and in the future.  

 Essential Duties And Responsibilities

1. Establishes and implements IT department and overall organizational policies, procedures, and standards and ensure their compliance.
2. Provides on-going formal reports to the Infrastructure Manger regarding the status of network security,   network software versions, data integrity, corporate anti-virus and disaster recovery.
3. Plans and coordinates installation and maintenance for Sandia Casino, Sandia Pueblo LAN/WAN.
4. Provides network and system training to other IT specialists, IT Technicians and casino employees.
5. Manages Windows systems to ensure revisions, changes, and updates to operating systems and servers and ensures compliance with system of internal controls and current gaming regulations.
6. Maintains Core Network Software and Hardware and ensures 100% uptime of network devices.
7. Maintains Network Security by ensuring procedures are implemented and enforced.
8. Documents updates and changes for Sandia Casino, Sandia Pueblo server and network topology.
9. Responsible for all enterprise backup systems and ensure 100% compliance with system backup and recovery internal controls.
10. Adheres to all MIS Internal Controls and Standard Operating procedures.
11. Ensures that all networks and server systems are available at all times and takes proactive steps to achieve 100% uptime.
12. Will annually review network and Active Directory security with management and revise security as necessary.
13. Ensures patch management of critical software, hardware, definition updates are tested and implemented in a timely manner.
14. Conducts regularly scheduled department stand ups.
15. Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned schedule each day in accordance with the Attendance Policy for Pueblo Sandia. 

 Additional Responsibilities

 1.  Performs other duties as requested.

 Key Performance Indicators

This position has Key Performance Indicators (KPI’s) identified as a measurement of success.  KPI’s will be shared with all team members who work in this job title and feedback will be provided regarding the successful completion of the KPI’s as part of the performance review process.

Knowledge, Skills, And Abilities

1. Must be willing to work in a 24x7 environment and be part of an on-call rotation.
2. Must possess strong customer interface/service and written & oral communication skills.
3. Ability to work independently, manage projects, install, configure, upgrade, maintain, monitor system     performance, network resources and provide guidance to team members.
4. Ability to exhibit strong motivational commitment to the IT department.
5. Ability to follow detailed instructions given by Supervisors.
6. Ability to speak accurately and clearly in public.
7. Ability to create reports and maintains files.
8. Working knowledge of the following server operating systems and applications: Microsoft Windows Server, Microsoft Exchange, and Linux.
9. Working knowledge of the following network hardware: Cisco Systems (Switches, Routers, Firewall) &   Network Security Appliances.
10. Working knowledge of the following applications: Microsoft Office Suite of Applications.
11. Ability to work well with others.

   Education And Experience 

Required

1. High School Diploma, GED certification or equivalent.
2. Associates degree in Information Systems, CIS (Computer Information Systems), Computer  Science, IT, MIS or related field
3. Two (2) years’ experience to include the following:

• Coordinating technical projects
• Administering a virtual server environment
• Administering a data storage environment including VSAN, SAN, NAS devices
• Administering a network infrastructure
• LAN/WAN design and documentation
• Administration and management of Cybersecurity tools, including SIEM, SOAR, EDR, AV.

Preferred

1. MCP, CCNA, Net , Security , or other professional certification.

License/Certifications/Registrations

1. Must be able to obtain and maintain the required STGC Gaming License.
2. Will require a pre-employment and random drug screening.

                               Physical Requirements/Working Conditions

The following selected physical activities are required to perform the essential functions of this position

Physical Requirement

                                                       Description

Balancing

Maintaining body equilibrium to prevent falling and walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.

Crouching

Bending the body downward and forward by bending leg and spine.

Feeling

Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.

Finger Dexterity

Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.

Grasping

Applying pressure to an object with the fingers and palm.

Hearing

Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.

Kneeling

Bending legs at knee to come to a rest on knee or knees.

Lifting

Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.

Pulling

Using upper extremities to exert force to draw, haul, or tug objects in a sustained motion.

Pushing

Using upper extremities to press against something with steady force to thrust forward, downward, or outward.

Reaching

Extending hand(s) and arm(s) in any direction.

Seeing

The ability to perceive the nature of objects by the eye.

Walking

Job requirements include, in the performance of duties, walking throughout the work area, on various work surfaces throughout internal or external locations.

Sitting

Particularly for sustained periods of time.

Standing

Particularly for sustained periods of time.

Stooping

Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.

Talking

Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

List Working Conditions Required

1. Work is performed indoors.
2. Work hours subject to odd and unusual hours, including weekends, overtime and being on call.
3. Must be able to work long hours under stressful conditions.
4. Subject to hazards which may cause personal bodily harm: smoke, common colds,  influenza, dust, odors and elevated noise levels.
5. Tasks may be performed on uneven, inclined, hard and soft carpeted floors, cement structures and surfaces.

The Content Of This Job Description Does Not Restrict Management’s Right To Assign Or Reassign Duties And Responsibilities To This Job At Any Time.

The Job Description Reflects The Assignment Of The Essential Functions Of The Current Position But Does Not Prescribe Or Restrict Tasks That May Be Assigned. The Essential Functions Are Specified But Are Subject To Change At Any Time For Various Reasons, Including Management Discretion.

The Pueblo Of Sandia Reserves The Right To Make Changes To The Job Description Whenever Necessary.

Selected Candidates Must Submit To And Pass A Pre Employment Drug And Alcohol Screening As Part Of The Pre Employment Process.  Drug And Alcohol Screening Will Continue Through Post Hire Testing To Be Conducted By A Third Party Random Number Generator.  Selected Candidates Must Submit To And Pass A Criminal Background Screening As Part Of The Pre Employment Process.

The Pueblo Of Sandia Is An Equal Opportunity Employer (Eoe). Qualified Applicants Are Considered For Employment Without Regard To Race, Color, Religion, Sex, National Origin, Age, Marital Status, Disability, Sexual Orientation, Or Any Other Characteristic Protected By State Or Federal Law.