Legal Intake Specialist - Law Firm

Job Description

We are seeking an energetic, outgoing, and motivated candidate for an Intake Specialist position at our law firm in the Intake department. The candidate we are seeking for this position is organized, professional, responsible, capable of working with limited supervision and committed to helping us meet all our clients' needs. There will be training for the beginning period before working with limited supervision. This person must be a team player and be self-motivated, and able to keep up with a fast pace. This position will eventually require after-hour work on weeknights and on the weekend once candidate is fully trained.

Responsibilities and duties include:

• Collecting potential new client (PNC) information;
• Maintaining office cell phone;
• Answering PNC calls during work hours and after;
• Creating claims with insurance companies;
• Sending out correspondence to insurance companies;
• Inputting case information into case management software;
  
  

Requirements

• Required: Bilingual (Spanish & English)
• Required: Intermediate level proficiency with Microsoft Office
• Required: High School Diploma
• Required: Must be available for impromptu work on some weeknights/weekend*

• Preferred: Associates or Bachelor's degree
• Preferred: Previous administrative or other professional office experience
• Highly motivated, enthusiastic individual
• Someone who can provide excellent customer service skills
• Someone who is reliable and trustworthy
• Must be meticulous when gathering information
• Has own transportation
• Able to meet deadlines
  
  

Compensation

• Relocation assistance available
• Compensation: $20.00 to $25.50 per hour DOE
• Overtime for after hours and weekend work (over 40 hours per week)
  
  

Benefits

• Health insurance for employees and spouses/children
• Paid Time Off for Sick/Vacation days;
• Paid Holidays;
• Gym Membership
• Opportunity for Growth within the Firm
• 401K Plan
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance

• Impromptu work on weeknights and weekends. (Expected average hours per week: 45 - 50.)
• Employees are to be on-call scheduled on rotating basis to provide assistance to new potential clients.
• There is not a set time, place, or number of hours that an employee must work on their scheduled weeknights/weekends.
• The work depends entirely on when a potential new client calls the firm seeking representation.
• Employees receive overtime (1.5x pay rate) as compensation for these hours.
• This job is only suitable for candidates that are looking for an opportunity to work overtime and enjoy client interaction, on the phone and face to face.
• If you are not a motivated, high-energy person with the availability to work wherever and whenever.
  
  

Company Description

We are a personal injury law firm dedicated to our clients. Our passion and purpose revolve around helping them recover from their injuries and achieving the best possible outcomes for their cases. Our team is diverse, consisting of attorneys, paralegals, and legal assistants from various backgrounds. We consider everyone at our firm to be part of a family, which has led us to create a comprehensive benefits package for our employees and their families. Philosophy: Our managers share a common goal and philosophy focused on training, development, and growth. We take a hands-on approach in training our attorneys and staff to ensure they are set on a successful path within our firm. We offer ongoing internal Continuing Legal Education (CLE) sessions with Q&A opportunities. Our aim is to provide exceptional service to our clients, so we are committed to helping our attorneys reach their full potential and take pride in being part of Sandoval & James, PLLC. Culture: Our managers, including firm partners, maintain an open-door policy, welcoming anyone at the firm to meet with them. Although we work at a fast pace and continuously strive for improvement and perfection, our firm culture remains light and laid-back. We want everyone to enjoy coming to work, as we consider it a second home.

We are a personal injury law firm dedicated to our clients. Our passion and purpose revolve around helping them recover from their injuries and achieving the best possible outcomes for their cases. Our team is diverse, consisting of attorneys, paralegals, and legal assistants from various backgrounds. We consider everyone at our firm to be part of a family, which has led us to create a comprehensive benefits package for our employees and their families. Philosophy: Our managers share a common goal and philosophy focused on training, development, and growth. We take a hands-on approach in training our attorneys and staff to ensure they are set on a successful path within our firm. We offer ongoing internal Continuing Legal Education (CLE) sessions with Q&A opportunities. Our aim is to provide exceptional service to our clients, so we are committed to helping our attorneys reach their full potential and take pride in being part of Sandoval & James, PLLC. Culture: Our managers, including firm partners, maintain an open-door policy, welcoming anyone at the firm to meet with them. Although we work at a fast pace and continuously strive for improvement and perfection, our firm culture remains light and laid-back. We want everyone to enjoy coming to work, as we consider it a second home.