General Manager

Overview:

As the Hotel General Manager, you will be the driving force behind our hotel's success! We’re seeking a strategic leader who is passionate about hospitality and dedicated to enhancing guest satisfaction while fostering a vibrant work environment. If you have a proven track record in management and a desire to lead a winning team, we want to hear from you!

Key Responsibilities:

Leadership and Management:

• Inspire and develop our talented staff to deliver exceptional guest experiences.
• Conduct engaging staff meetings and training sessions to align and elevate team skills.
• Cultivate a positive and inclusive workplace culture.

Operations Management:

• Oversee daily hotel operations, ensuring seamless adherence to policies and procedures.
• Continuously monitor and enhance guest service standards for ultimate satisfaction.
• Implement innovative strategies for cost control and operational efficiency.

Financial Management:

• Craft and manage the annual budget, including revenue forecasts and expense control.
• Analyze financial reports to uncover trends and identify improvement opportunities.
• Optimize revenue through strategic pricing, upselling, and exciting promotional initiatives.

Guest Experience:

• Ensure our hotel maintains impeccable cleanliness, maintenance, and guest experience.
• Address guest feedback and complaints promptly and professionally.
• Launch programs that boost guest loyalty and satisfaction.

Sales and Marketing:

• Collaborate with our sales and marketing team to create compelling promotional strategies.
• Build and nurture relationships with key clients, travel agencies, and local businesses.
• Stay ahead of market trends and competitor activities to seize growth opportunities.

Compliance and Safety:

• Conduct regular property inspections to uphold safety and quality standards.
• Implement emergency procedures and ensure staff are well-trained in safety protocols.

Qualifications:

• Proven experience as a General Manager or in a similar leadership role within the hospitality industry.
• Strong financial acumen with expertise in budgeting and forecasting.
• Excellent communication and interpersonal skills.
• Flexibility to work varied hours, including weekends and holidays.
• Proficiency in hotel management software and Microsoft Office.

Skills and Competencies:

• Exceptional leadership and team-building abilities.
• Strong problem-solving and decision-making skills.
• Customer-focused with a passion for service excellence.
• Effective organizational and multitasking capabilities.

Why Join Us?

When you become part of our team, you’ll enjoy a range of fantastic benefits, including:

• Health, Dental, and Vision Insurance
• 401K
• Life Insurance
• Group Life Insurance & Accidental Death and Dismemberment (AD&D)
• Accident Insurance
• Critical Illness Insurance
• Paid Time Off
• Paid Holidays

Ready to make a difference? Join us in creating memorable experiences for our guests while growing your career in a supportive and thriving environment. We can’t wait to welcome you to our team!

E.O.E. M/F/D/M/V