What are the responsibilities and job description for the Leasing Consultant position at Sands Building Group?
At Seventeen Residential we specialize in managing thriving communities and building lasting relationships. When you collaborate with us, you join a team that is committed to excellence and provides an unmatched level of dedication to residents and owners.
We are looking for talented, team-oriented individuals to become part of our work family. As a Leasing Consultant, you will collaborate closely with your teammates, including the Community Manager, Leasing Team, Maintenance Team, and the Area/Regional Manager, to ensure seamless experience for our prospects and residents.
We’re seeking an energetic and customer-focused Leasing Consultant to join our team. The ideal candidate will possess strong communication skills, a passion for helping people find their perfect home, and a proven sales background. As a Leasing Consultant, you will serve as the first point of contact for prospective residents and play a pivotal role in the leasing process.
What We Offer You:
· Medical, Dental, Vision and Life Insurance.
· Up to 120 hours of PTO.
· Paid Holidays.
· Simple IRA with Employer Match.
· An inclusive, equitable and diverse work environment.
· A work culture that empowers you to make an impact.
Your Role in Making a Difference:
· Oversee the entire sales process from initial contact through to closing, ensuring sales targets are met.
· Follow up on all sales leads—whether from phone inquiries, walk-ins, or online leads—until they are either “closed” or “lost.”
· Ensure compliance with Fair Housing Standards when interacting with prospects and residents.
· Track and follow up on leasing inquiries, analyzing trends to improve conversion.
· Stay informed about property offerings and competitor communities to maintain a competitive edge.
· Ensure timely and accurate completion of all leasing documentation.
· Manage and follow up on pending renewal offers to retain residents.
· Foster strong, ongoing relationships with both potential and current residents.
· Address resident requests and concerns in a timely and efficient manner.
· Assist in organizing, scheduling, and promoting resident events to improve retention and satisfaction.
· Engage in social media marketing to drive traffic and support community brand management.
· Demonstrate exceptional multi-tasking skills to streamline processes and manage daily responsibilities efficiently.
· Support Community Managers or Assistant Community Managers with administrative tasks, including accounting and payroll functions as needed.
What You Bring to the Team:
· A professional demeanor and appearance.
· High School Diploma.
· Minimum 1 year of customer service experience, preferably in hospitality or apartment leasing
· Ability to thrive in a team-oriented environment.
· Strong organizational and resourcefulness skills.
· Excellent verbal and written communication skills.
· Proficiency in MS Office Suite.
· Outstanding customer service skills and professionalism.