What are the responsibilities and job description for the Front Desk Agent position at Sands Motel?
Job Overview
We are seeking a friendly and organized Hotel Front Desk Agent to join our team at a new Montauk hotel. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring a smooth operation at the front desk. This role requires strong communication skills, attention to detail, and proficiency in various software applications to manage appointments and data efficiently.
Duties
- Greet and assist clients as they arrive, ensuring a welcoming atmosphere.
- Manage phone calls, emails, and inquiries with professionalism and courtesy.
- Schedule appointments and maintain an organized calendar.
- Perform data entry tasks accurately to keep client records up-to-date.
- Utilize software such as Property Management System, Office, and Google Suite for daily operations.
- Handle billing inquiries and process payments efficiently.
- Assist with administrative tasks as needed to support office operations.
- Maintain cleanliness and organization of the front desk area.
Experience
- Previous experience in a front desk role or customer service position is preferred.
- Proficiency in computer systems, particularly Office Suite, and Google Suite.
- Strong data entry skills with attention to detail.
- A positive attitude and ability to work well under pressure in a fast-paced environment are essential.
If you are passionate about providing excellent service and have the skills we are looking for, we invite you to apply for this exciting opportunity as a Front Desk Associate.
Job Types: Full-time, Part-time
Pay: $20.00 - $22.00 per hour
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $20 - $22
