What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Sandy Cohen - State Farm Agent?
Benefits:
Customer Service Representative – Service with a Sales Focus
Are you a people-first professional who loves helping others while also recognizing opportunities for growth? Do you thrive on building relationships and ensuring customers feel supported and valued? If so, The Cohen Agency is looking for you!
As a Customer Service Representative, you’ll provide outstanding client support while also identifying in-book sales opportunities that add value to each customer’s policy. Your ability to deliver exceptional service while proactively recommending additional coverage will make you a key contributor to our agency’s success.
Why Join Us?
What You’ll Do:
What We’re Looking For:
If you’re looking for a fulfilling career that blends exceptional customer service with sales growth, we want to hear from you! Apply today and take the next step toward success with The Cohen Agency.
- Simple IRA
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Customer Service Representative – Service with a Sales Focus
Are you a people-first professional who loves helping others while also recognizing opportunities for growth? Do you thrive on building relationships and ensuring customers feel supported and valued? If so, The Cohen Agency is looking for you!
As a Customer Service Representative, you’ll provide outstanding client support while also identifying in-book sales opportunities that add value to each customer’s policy. Your ability to deliver exceptional service while proactively recommending additional coverage will make you a key contributor to our agency’s success.
Why Join Us?
- Customer-Focused Culture – Make a meaningful impact by providing trusted guidance and support.
- Service Sales Growth – Earn through in-book sales while maintaining top-tier customer satisfaction.
- Career Development – We offer training, licensing assistance, and opportunities for advancement.
- Team-Oriented Atmosphere – Work in a supportive, collaborative environment that values your contributions.
- Competitive Compensation – Base salary plus performance-based incentives.
What You’ll Do:
- Deliver Top-Tier Customer Service – Assist clients with policy updates, coverage questions, and claims support.
- Educate & Advise – Conduct needs-based policy reviews to ensure customers have the best protection.
- Identify Sales Opportunities – Spot gaps in coverage and recommend solutions that fit each client’s needs.
- Build and Maintain Client Relationships – Foster trust and loyalty through proactive communication.
- Support Agency Growth – Generate referrals, follow up on leads, and contribute to overall success.
What We’re Looking For:
- Exceptional Communicator – Confident, clear, and personable in all interactions.
- Service-Oriented Mindset – Passionate about helping clients and providing an outstanding experience.
- Sales-Minded Approach – Ability to identify and act on in-book sales opportunities.
- Detail-Oriented & Organized – Skilled at managing multiple accounts efficiently.
- Licensed or Willing to Obtain – Must meet state insurance licensing requirements (we’ll guide you through the process).
If you’re looking for a fulfilling career that blends exceptional customer service with sales growth, we want to hear from you! Apply today and take the next step toward success with The Cohen Agency.