What are the responsibilities and job description for the Host Cashier/Food Runner position at Sandy's Racing | Gaming?
About Us
Sandy's Racing | Gaming is located in Ashland, Kentucky. We are fun, engaging, rewarding and our goal is making Sandy's Racing | Gaming the Tri-State's most exciting entertainment destination, featuring slot-like games, a Sportsbook betting lounges, unique dining and live entertainment! #ALL IN.
Our work environment includes:
- Growth opportunities
- Lively atmosphere
- Company perks
Sandy's Racing | Gaming is currently seeking a Host Cashier/Food Runner to play a critical role in a Food & Beverage Department.
As Host Cashier/Food Runner, your primary responsibility is to greet guests in a courteous, friendly, upbeat, and professional manner with a positive attitude while ensuring his/her outlet is clean, organized, and properly stocked at all times and the tendering of all monetary transactions. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard.
Expectations
- Enthusiastically support SANDY’S ‘ALL IN’ Mission, Vision & Values
- Establish a positive, fun-filled atmosphere that provides value for all customers and co-workers.
- Maintain a punctual attendance record.
- Stays up to date on upcoming events and promotions.
Responsibilities
- Foster an environment that embodies Sandy’s #ALL IN philosophy by creating a fun-filled, entertaining atmosphere. Enthusiastically promote Sandy’s culture of offering superior guest service and actively building long-lasting guest relations.
- Assist Food Servers and Food Service Runners as it relates to guest contact and table information.
- Responsible for conveying special orders and special requests information to management.
- Maintain knowledge of scheduled daily activities and in-house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation and price range.
- Greet guests promptly as they arrive.
- Ensure menus have proper inserts and are current according to the most recent change and replace all menus in poor condition.
- Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service.
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas; shut down podium and forward phones to voice-loop at end of shift.
- Operate POS system.
- Handle money and credit transactions.
- Notify manager on duty of any guest concerns.
- Perform other job-related duties as requested.
- Other duties as assigned by your supervisor.
Qualifications
- Must be at least 21 years of age or older.
- Must be able to acquire and maintain applicable Kentucky Horse Racing Commission licensing.
- Effective listening abilities with strong judgment skills.
- Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
- Work varied shifts, to include weekends and holidays.
- Experience working in a similar resort setting preferred.
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
Education & Experience
- High school diploma or equivalent required.
- Previous restaurant experience as a server, cashier, or hostess preferred.
- Two (2) years of related experience.
- One (1) year of Food & Beverage Cashier or equivalent experience in a cash handling position.
- Experience in a high-volume food outlet a plus.
- An equivalent combination of education and progressive, relevant, and direct experience may be considered in lieu of minimum educational/experience requirements indicated above.
- Must have excellent communication skills and proper phone etiquette.
- Great interpersonal skills, cheerful attitude, and team player are required.
- Must possess basic computer knowledge.
Working Environment
- Must be able to work independently.
- Must be able to sit and/or stand for long periods of time (minimum of four hours).
- Demonstrates a sense of urgency while performing tasks and meeting deadlines.
- Must be able to maneuver throughout all areas of the casino; from floor to floor either by stairways (minimum of 20 steps) or escalator.
- Must be able to lift, carry and/or push a minimum of 50 lbs.
- Must be able to stoop, kneel, bend, twist, turn, push, pull, grasp objects and the manual dexterity to operate a computer and other necessary office equipment.
- Must be able to tolerate areas containing secondhand smoke, dust, loud noises, and bright lights.
- Must be able to work varied shifts, weekends and holidays as needed.
Physical/Mental Requirements
- Must be able to sit, stand, hear, and talk.
- Must be able to lift and handle up to 50lbs without assistance.
- Must be able to bend, crouch, kneel, reach and turn/twist for extended periods of time.
- Must be able to solve problems, organize and plan multiple projects, interpret data, and make decisions.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g., emergencies, changes in personnel, workload, rush jobs or technical developments).
Please submit your application at www.sandyscareers.com
EEOC
Job Type: Part-time
Pay: $12.00 per hour
Expected hours: No more than 29 per week
Benefits:
- Employee discount
Shift:
- 8 hour shift
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Required)
Experience:
- Server: 1 year (Required)
- Food handling: 1 year (Preferred)
- Cashier: 1 year (Required)
Ability to Commute:
- Ashland, KY 41102 (Required)
Ability to Relocate:
- Ashland, KY 41102: Relocate before starting work (Required)
Work Location: In person
Salary : $12