What are the responsibilities and job description for the Front Office Receptionist/Dental Assistant position at Sandy Springs Endodontics?
Overview
We are seeking a dedicated and organized Front Desk Receptionist to join our team in a dynamic dental clinic environment. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and support while managing administrative tasks effectively. This role is essential in ensuring a smooth operation within the clinic and enhancing the overall patient experience.
Responsibilities
- Greet patients warmly and assist them with check-in and check-out processes.
- Manage appointment scheduling, confirmations, and cancellations efficiently.
- Maintain accurate medical records and ensure patient information is up to date.
- Handle phone calls, inquiries, and correspondence with professionalism.
- Assist dental staff with four-handed dentistry techniques as needed.
- Utilize Eaglesoft or similar systems for patient management and billing processes.
- Ensure the front desk area is organized and welcoming at all times.
- Provide support in managing dental terminology and assisting with medical coding when necessary.
- Collaborate with team members to enhance clinic operations and patient care.
Experience
- Previous experience as a Dental Receptionist or in a similar role within a healthcare setting is preferred.
- Familiarity with medical records management and dental terminology is highly desirable.
- Experience working in pediatrics or with children is a plus.
- Proficiency in using dental software systems, particularly Eaglesoft, will be beneficial.
- Strong communication skills, attention to detail, and ability to multitask effectively are essential for success in this role.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to Relocate:
- Sandy Spgs, GA 30328: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22