Job Description
Job Description
Fuel Your Future with Sanel NAPA!
Drive Success : Join as a Full-Time Auto Parts Specialist
Location : Londonderry, VT - In Person
Salary : Starting at $18.00 Depending on Experience
Experience Level : Customer Service Required / Auto Industry Experience preferred
Are you passionate about cars and helping others? At Sanel NAPA, we're looking for a dynamic and customer-focused Auto Parts Specialist to be the welcoming face of our retail store. As a Sanel NAPA Auto Parts Specialist , you are looked at as the “face of the retail store” and the go to person as soon as our customers enter our retail stores for all their automotive needs. The Auto Parts Specialist at Sanel NAPA is responsible for the maintenance and sale of inventory that provides automotive parts, equipment and supplies. Duties include maintaining detailed records of inventory and overseeing the timely delivery of parts to and from their location. If you thrive in a fast-paced environment, love solving problems, and want to be part of a team that values safety and continuous development, this is the perfect opportunity for you !
Perks and Benefits :
- Career Growth Opportunities
- Employee Discount
- Holiday & Vacation Pay
- Personal & Sick Day Pay
- Health, Dental & Vision Insurance
- Short & Long Term Disability
- Life Insurance – Company Paid & Voluntary
- Accidental & Critical Illness Insurance
- 401(k) & Profit Sharing with company match
- FMLA & Bereavement Leave
Essential Functions :
Prioritize safety and security in all tasks, actively participating in safety huddles, following the Safety Handbook, and ensuring a secure and organized work environment.Deliver exceptional customer care by assisting retail and wholesale customers with auto parts and service inquiries, both in person and over the phone.Leverage your auto parts knowledge to provide accurate solutions and support fellow team members in addressing customer needs.Create a welcoming, positive experience for all retail customers visiting our Sanel NAPA store.Bring energy and a customer-focused attitude to our fast-paced environment.Utilize technology, including computers, cash registers, credit card machine, telephones, and paper catalog systems, to efficiently assist customers and process transactions.Operate the TAMS system for point-of-sale transactions, invoicing, and cash drawer management.Understand and apply customer pricing methods specific to the store.Ensure customers receive the correct part the first time.Manage delivery routes and ensure timely order fulfillment.Maintain and track special orders and back-order systems.Support store operations by opening or closing the store as needed, after receiving proper training.Perform additional duties as assigned to contribute to store success.Education & Experience :
Minimum age 18 years of age with High School Diploma or GED required, Technical or Trade School courses or degree preferred.Previous experience in a parts store or automotive industry or a willingness to learn all things auto parts.Motor Vehicle Record check required.Proficiency with Microsoft Office Suite and video use (Zoom / Teams).Effective communication and written skills.Must be flexible and able to operate in a team environment.Able to diagnose problems, collect information, establish facts, draw valid conclusions, and resolve a variety of operational issues ranging from ordinary to complex.Able to Interpret and explain instructions.Ability to respond rapidly and effectively to changing requirements on short notice.Personal qualities of flexibility, integrity, and confidentiality.Acts in a professional manner by approaching others in a tactful manner; reacting well under pressure; treating others with respect and consideration regardless of their status or position; accepting responsibility for own actions, following through on commitments.Provides superior customer service to internal and external clients, customers, and employees.Strong leadership qualities and the ability to complete assignments with little supervisory oversight.Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to :
Wear the proper personal protective equipment for each task, including, but not limited to, safety boots, safety glasses, hearing protection, gloves, hard hat, dust mask, etc.Regularly lift and / or move 10 pounds, frequently lift and / or move 25 pounds and occasionally lift and / or move 40 pounds.Ability to reach with hands and arms and use hands to finger, or handle objects, tools, and controls.Ability to stand, walk and climb stairs regularly.Ability to bend, twist, squat, stoop, kneel or crouch frequently.Ability to talk and / or hear frequently. The ability to accurately hear customers and Team Members. Ability to listen to and communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.Ability to work both indoors and outdoors regularly in all elements.Sanel NAPA is an equal opportunity employer, and we embrace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other protected class.
Monday - Saturday
Full-Time
Salary : $18
