What are the responsibilities and job description for the Lead Applications Support Technician position at Sanford Health?
Careers With Purpose
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
Facility: 501 Place Building
Location: Fargo, ND
Address: 501 4th St N, Fargo, ND 58102, USA
Shift: Day
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $27.50 - $44.00
Job Summary
Gathers, analyzes, designs, develops, modifies, tests, implements, evaluates, and maintains information technologies that collect data to support business needs. Utilizes data to support decision making. Provides identification of outcomes. Develops plans for achieving identified outcomes. Assists and documents testing, training, activation and implementation of the plan. Provides for outcome measurement and evaluation. Communicates project progress and outcomes to appropriate health system departments and personnel. High level of customer service while promoting and participating in the team approach necessary. Partners with Business Analyst's and Project Manager's to ensure business requirements are met.
Acts as a liaison to assigned leaders and departments in order to facilitate optimal use of applications. Holds team members accountable for configuration standards. Delegates project tasks and project life cycle support to team members. Mentors team members. Excellent time management and prioritization skills. Excellent interpersonal, and customer service skills, as well as strong presentation techniques required. Project management, prioritization, strong communication and problem solving skills are needed on a daily basis. Skillful at managing change. Experience with Microsoft Office software. Knowledge of existing Service Level Agreements and ensure compliance with standards. On-call, after normal business hours and rotating weekends may be required. Some travel will be required.
Qualifications
Associate's degree required. Bachelor's degree preferred.
Seven years of relevant experience in a large healthcare facility preferred.
Clinical licensure is not required, however within the laboratory departments: Medical Technologist (MT), Medical Laboratory Scientist (MLS), or Medical Laboratory Technologist (MLT) preferred.
Benefits
Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .
Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Req Number: R-0213091
Job Function: Information Technology
Featured: No
Salary : $28 - $44
