Housing Specialist

The Sanford Housing Authority (SHA) is hiring! If you are looking to join our team of dynamic professionals who thrive on promoting healthy, safe, and sustainable affordable housing and community-centric programs, we want to hear from you. We have an immediate need for a Housing Specialist. The salary range for this full-time, non-exempt position is $38,930.00 - $57,170.02 annually. As a full-time role, the HCV/FSS Homeownership Coordinator is eligible to participate in SHA's benefits program. The posting will be open until filled.

Position Summary: The Sanford Housing Authority is seeking a dedicated Housing Specialist to join our Rental Assistance and Resident Services team. This role involves performing general clerical work and duties related to the Housing Choice Voucher (HCV) and Veterans Affairs Supportive Housing (VASH) programs. The Housing Specialist will ensure compliance with HUD regulations and agency policies, perform recertifications, manage tenant files, and provide excellent customer service to participants and landlords.

Responsibilities:

• Respond to calls, written requests, and emails from participants, service providers, and other authorized agencies.
• Interview clients and coordinate background information checks for recertification.
• Access the HUD Enterprise Income Verification (EIV) System for income verification.
• Counsel participants and landlords on their rights and responsibilities under the voucher program.
• Maintain participant files and process actions such as rent adjustments, transfers, move-ins, and move-outs.
• Ensure compliance with HUD and agency regulations.
• Prepare HAP Contracts and Leases and ensure their execution.
• Provide technical assistance on Fair Housing requirements.
• Maintain confidentiality and security of materials.

REQUIRED QUALIFICATIONS

Education: Associate degree in Business, Public Administration, or a related field.

Experience: Minimum of four (4) years of relevant experience or an equivalent combination of education and experience.

• Equivalent combinations of education, training, and experience may be considered or substituted in place of the education & experience requirements stated above.

Other Qualifications, Knowledge, & Skills: To be optimally successful in this role, the ideal candidate will have the following qualifications:

• Understanding of federal, state, and local laws, rules, and regulations related to public housing.
• Knowledge of HUD regulations and agency policies.
• Strong interviewing techniques and record maintenance skills.
• Ability to communicate effectively with diverse backgrounds.
• Proficiency in basic math and office equipment.
• Ability to prepare clear reports and make recommendations.

PHYSICAL REQUIREMENTS

This Housing Specialist position requires the ability to carry out the following physical demands as part of the role: sit and stand for up to eight (8) hours at a time; bend, stoop, push, and pull in the performance of job-related duties; work around various fumes, odors, and dust; maintain visual and auditory acuity, with or without correction; view a computer screen for prolonged periods; and repetitive motions with wrists, hands, and fingers due to using office equipment.

BENEFITS

SHA offers a competitive benefits package including the following options: health care (medical, vision, & dental); retirement plan; life/Accidental Death & Dismemberment (AD&D) insurance; short- and long-term disability coverage; education reimbursement; and paid time off.

WORK ENVIRONMENT & ORGANIZATION OVERVIEW

The Housing Specialist role is primarily office-based, with occasional onsite visits to housing developments and facilities. SHA is an Equal Opportunity Employer (EOE). The organization's mission is to provide quality and affordable housing to all persons, while empowering families, creating a sense of community, and building partnerships.