What are the responsibilities and job description for the Technology Systems Specialist position at Sanford Research?
For more information about Total Rewards, visit https://sanfordcareers.com/benefits
Sanford Health
Sanford Health Technology Systems Specialist Fargo, North Dakota
Apply Now
Current Employees Apply Here
Share this job
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
Your browser does not support the video tag.
Health Insurance
We offer multiple health plan options allowing you flexibility to choose what fits best for your family.
Paid Time Off
With our paid time off program we encourage you to take time away to re-charge and re-fresh.
Voluntary Benefits
A large assortment of voluntary benefits allow you to customize your benefit package.
Company Paid Benefits
Eligible employees receive base life insurance and disability at no cost to help with financial needs.
401(k) Retirement Savings Plan
We provide a generous employer match contribution while you put away money for your retirement.
Employee Perks
Employees get access to a wide selection of discounts/perks both local and nationwide.
Job Details
Careers With Purpose
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
Facility: Sanford Med Ctr Fargo
Location: Fargo, ND
Address: 5225 23rd Ave S, Fargo, ND 58104, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $21.50 - $34.50
Pay Info: Pay starts at $21.50 and increases according to years of applicable experience.
Job Summary
Build and maintain trust in Sanford being an industry leader in service and technology, while utilizing communication, training and problem-solving skills to meet the technology needs of our guests and employees. Requires general networking, unified communications, and technology systems support and knowledge of commonly used concepts, practices and procedures within the technology field. Approach customers with knowledge, empathy, tech-savviness and happiness that provides an experience second to none. Duties to include: consistent interaction with our customers (team members, patients, families and other guests of Sanford, troubleshoot company owned and personal devices, replace company owned devices when necessary, and help customers with best practices and productivity tips. Must have a passion for providing excellent customer service that goes above and beyond expectations of their audience. Ability to communicate across all generations, functions, settings, regions, and levels within the organization to meet the needs of customers. Position requires on-site support in multiple clinical and non-clinical departments and facilities including patient rooms, emergency department, and other patient care areas.
Technical knowledge includes support of technology devices or software packages that are unique to an individual or a department's needs, while also maintaining Sanford technology standards. Must learn and maintain specific hardware/software knowledge. Extensive working knowledge in the configuration and maintenance of personal computers and related operating systems and applications. Ability to work with multiple departments and facilities in providing necessary support and installation and troubleshooting of hardware and software standards.
Must possess strong problem solving and excellent communication skills. Must be knowledgeable and proficient in the latest mobile and end-user computing technologies. Ability to train and educate customers. Build lasting relationships with customers, and understand their situations, needs, work styles, challenges and satisfiers. Ability to diffuse stressful situations. Must have a motivation to learn, an aptitude for acquiring new skills, & be personally accountable.
Qualifications
Associate's degree required, in lieu of education, leadership may consider 3 years of applicable experience in customer service and technology.
2 years experience in technical support or customer service preferred.
Valid Driver’s License required. Must maintain a good driving record.
Benefits
Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .
Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Req Number: R-0216601
Job Function: Information Technology
Apply Now
Current Employees Apply Here
Share this job
Sanford Health
Sanford Health Technology Systems Specialist Fargo, North Dakota
Apply Now
Current Employees Apply Here
Share this job
- share to facebook share to twitter share to linkedin share by email
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
Your browser does not support the video tag.
Health Insurance
We offer multiple health plan options allowing you flexibility to choose what fits best for your family.
Paid Time Off
With our paid time off program we encourage you to take time away to re-charge and re-fresh.
Voluntary Benefits
A large assortment of voluntary benefits allow you to customize your benefit package.
Company Paid Benefits
Eligible employees receive base life insurance and disability at no cost to help with financial needs.
401(k) Retirement Savings Plan
We provide a generous employer match contribution while you put away money for your retirement.
Employee Perks
Employees get access to a wide selection of discounts/perks both local and nationwide.
Job Details
Careers With Purpose
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
Facility: Sanford Med Ctr Fargo
Location: Fargo, ND
Address: 5225 23rd Ave S, Fargo, ND 58104, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $21.50 - $34.50
Pay Info: Pay starts at $21.50 and increases according to years of applicable experience.
Job Summary
Build and maintain trust in Sanford being an industry leader in service and technology, while utilizing communication, training and problem-solving skills to meet the technology needs of our guests and employees. Requires general networking, unified communications, and technology systems support and knowledge of commonly used concepts, practices and procedures within the technology field. Approach customers with knowledge, empathy, tech-savviness and happiness that provides an experience second to none. Duties to include: consistent interaction with our customers (team members, patients, families and other guests of Sanford, troubleshoot company owned and personal devices, replace company owned devices when necessary, and help customers with best practices and productivity tips. Must have a passion for providing excellent customer service that goes above and beyond expectations of their audience. Ability to communicate across all generations, functions, settings, regions, and levels within the organization to meet the needs of customers. Position requires on-site support in multiple clinical and non-clinical departments and facilities including patient rooms, emergency department, and other patient care areas.
Technical knowledge includes support of technology devices or software packages that are unique to an individual or a department's needs, while also maintaining Sanford technology standards. Must learn and maintain specific hardware/software knowledge. Extensive working knowledge in the configuration and maintenance of personal computers and related operating systems and applications. Ability to work with multiple departments and facilities in providing necessary support and installation and troubleshooting of hardware and software standards.
Must possess strong problem solving and excellent communication skills. Must be knowledgeable and proficient in the latest mobile and end-user computing technologies. Ability to train and educate customers. Build lasting relationships with customers, and understand their situations, needs, work styles, challenges and satisfiers. Ability to diffuse stressful situations. Must have a motivation to learn, an aptitude for acquiring new skills, & be personally accountable.
Qualifications
Associate's degree required, in lieu of education, leadership may consider 3 years of applicable experience in customer service and technology.
2 years experience in technical support or customer service preferred.
Valid Driver’s License required. Must maintain a good driving record.
Benefits
Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .
Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Req Number: R-0216601
Job Function: Information Technology
Apply Now
Current Employees Apply Here
Share this job
- share to facebook share to twitter share to linkedin share by email
- Technology Systems Specialist
- Fargo
- North Dakota
- Clear All
Salary : $22 - $35
