What are the responsibilities and job description for the Assistant General Manager In Training at Sanford position at Sanford?

Job Description

ASSISTANT GENERAL MANAGER

We believe in family fun. We believe in celebrating life’s moments together. We believe in combining activity and an energetic spirit for friends and family to experience. Where social connectivity, activity and celebration give way to joy, exhilaration, growth and wellness. We believe there’s always an opportunity to experience play…another wall to climb, another game of dodgeball, another hoop to shoot, another day to fly on the trapeze or jump around with friends. Our global presence allows friends and families to share in the experience and enjoy playfulness in many different countries around the world in hopes to make the world a happier place! We believe in celebrating play and accomplishments and the emotions felt as you experience free play the Altitude way!

The Assistant General Manager will assist and execute all aspects of the park operation including, but not limited to, guest services, food and beverage, training and operations. This individual will report directly to the General Manager and work in tandem to reinforce operational and cultural standards.

KEY RESPONSIBILITIES

General

Work with and support the General Manager; assume GM responsibilities in their absence
Coach and develop a large and diverse team through clear written and verbal communication
Manage all facets of the operation
Handle guest’s questions and concerns professionally and courteously
Establish and uphold Altitude standards and compliance
Oversee Altitude’s defined processes around inventory and reporting responsibilities
Track all spending and ensure it is accounted for and in accordance with the park’s policies
Develop the team by establishing profitability goals and rewarding positive behavior People
Recruit and hire talent
Set and hold expectations of accountability with team, upholding brand standards
Ensure execution of training programs to equip team to perform their job functions successfully and deliver positive guest experiences
Create a work environment that promotes staff retention levels
Maintaining a comfortable work environment and recognizing the importance of conflict resolution
Assure staffing levels meet business needs, while taking into account team member well-being
Maintain positive guest experience by using our SMILES philosophy
Select and develop high-potential staff members to take on greater responsibility and / or internal promotions into higher levels at the park or support center team opportunities

Sales

Execute sales and marketing plans in collaboration with General Manager

Manage the budget and business plan to meet or exceed planned financial performance, make adjustments as necessary to adapt to changing situations

Maintaining positive community relationships and participating in local events

Promote membership sales

Draft, communicate, track and hold departments accountable for individual goals

Guest Services

Create an on-brand Altitude guest experience through superior operations

Oversee cleanliness of park and responsible for audit / inspections

Ensures compliance with all policies, standards and procedures

Maintains high visibility in guest areas during peak times

Walk through the park & check for cleanliness, maintenance of attractions and signage

Seek out guest feedback and use for management and hourly team development

Follow safety and incident reporting guidelines

QUALIFICATIONS AND SKILLS

2 years of experience managing a team in an entertainment, hospitality, or food and beverage environment

Food safety or alcohol certification or ability to receive certification required

CPR / First Aid certification a plus

Strong leadership qualities including organization and time management

Able to recruit, motivate, develop, retain, and promote top talent through thoughtful leadership and genuine concern for team member growth

Workdays, nights, weekends, and holidays as required

Operate in a fast-paced environment with constant distractions

Lift and carry over 50 pounds regularly

Achieve budgeted financial results in areas of responsibility

Act as a mentor and lead by strong example

Maintain a professional image

Available shifts and compensation : We have available shifts all days of the week. Compensation is $16.00 - $18.00 / hour.

About ATP FLORIDA : ATP FLORIDA is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy.

By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.

Salary : $16 - $18

Apply for this job

Receive alerts for other Assistant General Manager In Training at Sanford job openings

Assistant General Manager In Training at Sanford

What are the responsibilities and job description for the Assistant General Manager In Training at Sanford position at Sanford?

What is the career path for a Assistant General Manager In Training at Sanford?

Not the job you're looking for? Here are some other Assistant General Manager In Training at Sanford jobs in the Sanford, FL area that may be a better fit.

We don't have any other Assistant General Manager In Training at Sanford jobs in the Sanford, FL area right now.

AI Assistant is available now!