What are the responsibilities and job description for the Medical Information Manager position at Sanofi?
The Medical Information Manager serves as subject matter expert for Consumer Health Care (CHC) products and maintains expertise in scientific data, industry related information and evolution of disease areas with the ability to operate in a matrix, team-oriented environment.
Medical Information Manager will:
Manage and maintain scientifically accurate local and global response documents for Sanofi Consumer Healthcare (CHC) products
Support the team’s understanding and compliance with policies, procedures, and processes.
Leverage regional/local insights on content usage, to meet the need for new or updated content.
Look for efficiencies to optimize content creation and update.
Provide business stakeholders with actionable insights and recommendations based on knowledge of product/therapeutic area as well as customer interactions.
Contribute to the identification and implementation of novel channels for dissemination of medical information.
Manages and maintains scientifically accurate response documents for Sanofi Consumer Healthcare (CHC) products
Localizes global scientific response documents (GSRDs) with local content as needed
Writes and reviews global medical information content.
Ensures the quality and integrity of responses provided to health care professionals, patients, and consumers in the US and globally.
Manages inquiries and responds to local and global escalations.
Assists in review of medical compendia and contributes to NDA annual reports.
Provide summaries of literature searches for NDA product annual reports.
Interacts with contact center team(s) and coordinates meetings, trainings and exchange as needed.
Supports training of support function staff and outsourced partner(s) as needed.
Executes processes and participates in cross functional projects by contributing with product knowledge and intra-departmental relations, along with editing, writing, database, and file management proficiency.
Collaborates with Medical, Regulatory, R&D, and Quality colleagues across the company to ensure appropriate responses using a state of art tracking and repository systems.
Performs literature research and critically evaluate scientific data.
Performs ongoing literature reviews and extracts complex data from scientific literature and arranges the data in an organized format.
Ensures consistent and accurate product information.
Serves as a knowledge resource for all colleagues located around the world
Suggests improvements or updates to existing policies, procedures, work instructions, and work guides used in internal operations and with external vendors as needed.
Provides medically sound responses to complex inquiries forwarded from outsourced partner(s) and in-house sources and proposes solutions to identified issues.
Contributes to the identification and implementation of novel channels for dissemination of medical information, like chat bots, live chats, Apps etc.
Qualifications
Science degree
Advanced degree (PharmD, PhD, MD, MS) in a health care related field desirable
Experience
Minimum of 3 years of related technical experience with at least 1 years management in a Medical Information or equivalent department within the Pharmaceutical /Consumer Health Industries
At least 1 year performing Medical Information related writing scientific response documents, responding to medical and non-medical related consumer healthcare product escalations. Knowledge of basic medical information requirements and compliance procedures and ability to understand consumers point of view.
Ability to organize and collaborate with Medical, Regulatory, Quality colleagues a must.
Organizational skills. Ability to identify and understand issues, problems and opportunities using effective approaches for choosing a course of action or developing appropriate solutions.
Demonstrates resolve and urgency to accomplish tasks without direct authority or control. Participate in cross-functional project teams as needed. Ensure that assigned projects are completed on schedule.
Knowledge of Sanofi products, product labeling, and Federal Regulations pertaining to OTC and pharmaceutical products a plus.
Excellent written and oral communication skills including a good understanding of Medical Writing.
Editing and writing proficiency
Knowledge of Word
Knowledge of Sales Force CRM and Veeva Vault MedComms a plus
Experience working within an international company and the ability to operate in a matrix
Strong business acumen and strategic ability
Understands the impact of change and effectively implements new approaches
Well versed in product labeling and Federal Regulations pertaining to pharmaceutical/consumer health products, promotion and industry sponsored scientific and educational activities.
In-depth knowledge of medical literature and drug information databases; strong ability to evaluate and communicate scientific data
Experience within medical affairs, clinical research, or PV/safety roles (e.g., Medical Information, Medical Communications, Pharmacovigilance/Safety) desirable
Excellent written/oral communication skills including an excellent understanding of medical writing. Strong presentation skills.
Exceptional organizational skills and customer centric service required
As a healthcare company and a vaccine manufacturer, Sanofi has an important responsibility to protect individual and public health. This position will require individuals to be fully vaccinated against COVID-19 as part of your job responsibilities.
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
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At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.
