Technology Enterprise Delivery NAM Expert

Job title: Technology Enterprise Delivery NAM Expert

Location: Cambridge MA-Hybrid

About The Job

At Sanofi, we’re committed to providing the next-gen healthcare that patients and customers need. It’s about harnessing data insights and leveraging AI responsibly to search deeper and solve sooner than ever before.

Sanofi has recently embarked on a vast and ambitious digital transformation program. A first step to this transformation was bringing all IT (Information Technology), Digital and Data functions under a Global Chief Digital Officer reporting to Sanofi’s CEO (Chief Executive Officer). The new Digital organization is implementing a 3-year strategy that will drive business growth, operating income, and cost efficiency from enterprise-wide agile digital transformation.

The Digital roadmap will facilitate the acceleration of R&D (Research & Development) drug discovery, intelligent supply chain, manufacturing digital factory of the future and commercial performance, bringing better drugs and vaccines to patients faster, to improve health and save lives.

It is our aspiration to be a leader in biopharmaceuticals, driven by world-class digital technology, to improve people’s lives everywhere. We put our colleagues on the highest value work, where they can best build their industry leading technical and business expertise in digital technology (digital experience, automation, software defined networks, cloud technologies, integration technologies, network security, digital workplace). We make Sanofi a great place to work with Digital capabilities. We leverage the best and brightest leaders and technical talent to build systems, rearchitect business process, generate value and drive competitive advantage.

Digital Technology Enterprise Delivery (TED) serves as the backbone of Digital Tech execution, ensuring seamless, high-impact technology delivery across key markets and global operations. Our purpose is to drive operational excellence, enhance digital workplace maturity, and optimize service models through innovation, automation, and strategic alignment with business needs. We enable value creation by integrating cutting-edge technology, improving employee experience, and fostering collaboration between Digital Tech, Digital Units, and business stakeholders. With a strong focus on governance, efficiency, and continuous improvement, TED is committed to transforming digital support into a proactive, data-driven, and user-centric model.

The Digital Technology Enterprise Delivery (TED) NAM Expert plays a critical role in driving the successful execution of digital technology solutions across North America (NAM). This position supports TED teams in delivering innovative and high-impact digital initiatives that enhance business operations and create value.

As a strategic enabler, the NAM Expert fosters collaboration between Digital Tech, Digital Units, and business stakeholders, leveraging emerging technologies to drive efficiency and transformation.

For the assigned geography, this role is responsible for value creation, business continuity, and execution of the Digital Tech portfolio. The NAM Expert ensures maximum business impact and stakeholder satisfaction by facilitating the seamless delivery of Digital Tech initiatives, aligning solutions with business needs, and driving operational excellence.

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

Main Responsibilities

• Execute delivery strategies for Tech projects and initiatives that align with the company's strategic goals in North America (NAM).
• Partner with DTED, Digital BO, Digital GBUs/Markets teams, Workplace Experience and business stakeholders to ensure technical solutions support organizational priorities.
• Stay abreast of the latest trends and developments in Digital Technology and apply this knowledge to enhance delivery capabilities.
• Drive the adoption of new technologies to optimize business operations and improve efficiency.
• Build and maintain strong relationships with key stakeholders, including GBUs/GFs leaders, Digital teams, and external partners.
• Play a role of escalation contact for Digital Markets stakeholders ensuring swift issue resolution and stakeholder alignment.
• Collaborate with Product Owner to ensure high levels of customer satisfaction by helping to deliver solutions that meet or exceed expectations.
• Drive Improvement Plans for Tech Products & Services impacting NAM .
• Foster strong relationships with Digital & Business stakeholders to understand business needs and orchestrate requirements into technology solutions.
• Help execute consistent Tech Product/Service-related communications and marketing to all Digital Markets in scope.
• Identify, assess, and mitigate risks associated with technology delivery in the Market.
• This role may require travel to various NAM locations and the ability to work across different time zones.
  
  

About You

Key Technical Requirements & Qualifications

• Bachelor’s degree
• Minimum of 3-5 years of experience in project management, proven track record of owning and delivery Technology Services in large organization.
• Demonstrated experience in managing complex, projects.
• Drive, innovation, and a powerful sense of commitment, and adaptive to change.
• Excellent communication skills, with the ability to liaise effectively with international teams and stakeholders.
• Fluency in English and proficiency in one or more additional languages is advantageous.
  
  

Key Transversal Skills & Competencies

• Customer Focus
• Problem solving
• Stakeholder Management
• Business Acumen
• Service oriented
• Agile Methodologies
• Project & Program Management
• Collaboration in team-oriented environment
• Fluent oral and written in English
• Communication skills
• Planification & Organization skill
  
  

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
  
  

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.