What are the responsibilities and job description for the Groupware Specialist position at Sansar Tec?
The primary function of this position is to provide technical expertise and systems analysis to the Enterprise
Systems team in their work to manage and support the Microsoft 365 environment. The candidate must have a
working knowledge of configuring services, supporting, monitoring, and maintaining an enterprise Microsoft 365
environment.
Experience
2 to 4 years of IT work experience in programming and systems analysis. Experience with groupware/messaging
technologies, tools and relevant platforms.
Primary Job Duties/ Tasks
Intermediate professional level role.
1. Works on multiple products, activities and projects as a project team member, occasionally as a project
leader.
2. Works on moderately complex tasks, projects, activities or support issues that require increased skill in
multiple technical environments and has expertise in one product/system.
3. May coach more junior technical staff.
8 Job Specific Knowledge, Skills, and Abilities (KSAs)
Responsibilities include:
1. Defining the business requirements for the organization’s next generation of collaborative work tools, which
involves working with end-users to develop specifications for the development and implementation of
groupware applications (e.g., Microsoft Exchange).
2. Based on the business requirements, responsible for the implementation, maintenance, and support of
groupware systems.
3. Evaluates and recommends associated hardware/software solutions based on business requirements and
user needs.
4. Responsibilities include providing technical leadership in the design, development, and promotion of
selected groupware strategies.
5. Actively involved in engineering and deploying various groupware applications such as team collaborative
computing, Internet and wireless access, document sharing and next generation messaging clients.
Salary : $35 - $40
