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Family Services / ERSEA Coordinator

Santa Clara Pueblo Administrative
ola, NM Full Time
POSTED ON 3/5/2025
AVAILABLE BEFORE 6/3/2025

Job Description

Job Description

Position Title : Department :

Supervisor Title :

Salary / Grade :

Position Summary :

SANTA CLARA PUEBLO

Job Description

Family Services Coordinator

Santa Clara Head Start

Head Start / Early Head Start Director

Oversees and coordinates all parent, and family service plans, community partnership

agreements and activities for the Head Start Program, including organizing group activities and

committees necessary for parent involvement. Monitor / follow-up on safety measures in and

around the center to ensure the wellbeing of children, parents and staff, through routine safety

assessments.

This job description is illustrative only of the responsibilities performed by this position and is

not all inclusive.

Essential Duties and Responsibilities :

  • Plans and implements the goals, policies, and activities to meet the family and community

partnership objectives in compliance with Head Start strategic plan and performance

standards.

  • Assists in updating annual parent involvement and family service plan in coordination with
  • the Policy Council, parents, and staff.

  • Recruits for enrollment through home visit, enrollment fairs, and collaboration with
  • providers.

  • Ensures confidential maintenance of all participant files.
  • Facilitates Parent involvement in program planning and evaluation of program activities, and
  • encourages decision-making responsibilities and participation in the classroom.

  • Provides training and mentoring to Head Start / Early Head Start Staff, in compliance with the
  • family / community partnership goals.

  • Maintains and updates the community resource / parent handbook directory annually.
  • Communicates regularly with teachers regarding any issues, concerns, and information about
  • children.

  • Coordinates and conducts home visits with parents regarding incidents, absences, and other
  • pertinent behavior.

  • Initiates individual family partnership agreements with parents to identify and continually
  • assess services and resources that are responsive to each family's interests and goals.

  • Maintains tracking system to ensure services are provided efficiently and effectively.
  • Gives presentations to families and community regarding Family Services goals, objectives,
  • activities, and results.

  • Generates, submits, and reports to Director regarding : family / children; concerns;
  • accomplishments; progress; and other pertinent information.

  • Maintains professional and technical knowledge by attending seminars, educational
  • workshops, classes and conferences.

  • Attends parent meetings and assists parents as needed.
  • Regularly inspects and evaluates the physical condition of building and playground to
  • ensure the classrooms and kitchen / dining area have adequate lighting, free from

    deficiencies. That exit signs and smoke detectors are in adequate working condition.

  • Works with Special Projects / Emergency Department in scheduling monthly Fire Drills.
  • Responsible for maintaining fire extinguishers annually.

  • Responsible for PDI (pest control) log and inventory listing / safety check of any hazard
  • material used at center ( for cleaning purposes or otherwise)

  • Conducts GFCI checks in classrooms, kitchen and laboratories on a monthly basis.
  • Responsible for documenting unsafe conditions / monthly reports to Program Director.
  • Contributes to a team effort and accomplishes related results as required.
  • Performs other duties as required.
  • Knowledge, Skills and Abilities Required :

  • Demonstrates understanding of Head Start philosophy;
  • Experience working with infants, toddlers, or preschoolers;
  • Familiarity with community resources;
  • Experience organizing and managing multiple responsibilities under pressure and

  • documenting extensive information;
  • Experience in the use of computer data base and / or word processing;
  • Knowledge of the challenges and strengthens of low-income and Native American

  • families;
  • Knowledge of Tribal and department policies and procedures;
  • Knowledge of tribal, federal, and state laws and regulations related in the area of

  • projects;
  • Knowledge of Head Start / Early Head Start philosophy, standards and the ability to
  • implement is principle of shared authority and decision-making;
  • Knowledge of time-management and the effect on one's well-being and stress level;
  • Knowledge of the steps to effective conflict resolution;
  • Knowledge in problem solving techniques;
  • Knowledge in project evaluation procedures and processes;
  • Skill in strong leadership, supervisory, negotiation, and interpersonal skills for
  • restricting priorities to meet changing goals or objectives;
  • Skills in writing letters and reports and filling forms for routine operations;
  • Skill in collecting, grouping, organizing information;
  • Skill in building group consensus to meet objectives through give and take;
  • Ability to develop new insights into situations in order to improve the situation,
  • increase efficiencies, or to mitigate safety problems;
  • Ability to function as an effective team member to interact and communicate effectively
  • with staff and tribal leadership and able to recognize changing conditions, develop

  • alternative strategies and take appropriate action;
  • Ability to be decisive in leadership roles and use sound reasoning to arrive at a
  • conclusion / decision and to recognize and correct unsafe practices and conditions;
  • Ability of effective listening, speaking, and writing skills;
  • Ability to perform computer skills such as word processing, software applications,
  • email, internet and spreadsheets;
  • Ability to perform duties under stressful and adverse conditions, such as long work
  • hours and emergency situations; and

  • Ability to develop and recommend reporting systems for monitoring grant and contract
  • development status.

    Minimum Qualifications :

  • AA / Bachelor's Degree public health, health / safety education and / or 3 years of work
  • experience and / or early childhood;
  • Must be 21 years old and have completed at least 18 credit hours of course work and
  • training;
  • Meet any criteria requirements set forth by the funding source;
  • Must obtain a First Aid / CPR and Food Handlers certification with the initial probation
  • period;
  • Must have a current valid New Mexico Driver's License and be insurable through the
  • Tribe's insurance carrier;
  • Must not have any DUI / DWI convictions within the last five (5) years from any Tribal,
  • State or Federal Court;
  • Must pass a background check successfully; and
  • Must pass a drug / alcohol screening.
  • Physical Requirements and Work Environment :

    While performing the duties of this job, the employee is regularly required to sit; talk; or

    hear. The employee is occasionally required to stand; walk; use hands to finger, handle or

    feel to reach with hands or arms. The employee must occasionally lift and / or move up to

    10 pounds. Specific vision abilities required by this job include close vision, depth

    perception and ability to adjust focus. The noise level in the work environment is minimal.

    Operating Values :

    Respect- Treats everyone with courtesy, politeness and dignity. Listens to and

    communicates with teammates, employees and community members in ways that

    build mutual and positive working relationships.

    Citizenship- Follows proper procedures and keeps appropriate records. Ensures

    compliance with regulatory and legal requirements.

    Caring- Cares about and demonstrates concern for employees and community members .

    Builds mutually beneficial relationships with employees, vendors and community

    members.

    Trustworthiness- Takes actions that build confidence in department and Pueblo of Santa

    Clara. Demonstrates honesty and high standards of integrity in all interactions. Gains

    trust and confidence in relationships with teammates and employees at all levels.

    Fairness- Listens to the concerns of employees and community members. Takes

    specific actions to ensure the success of employees. Make decisions after careful and

    appropriate consideration.

    Responsibility- Takes accountability for the services provided, pursuing excellence in

    everything you do. Finish what you start rather than surrendering to obstacles or

    excuses. Continually look for ways to improve your work. Fulfill your obligations and

    assist in fulfilling the obligations of the Department.

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