What are the responsibilities and job description for the Lodging Maintenance Staff I position at Santa Cruz Beach Boardwalk?
Job Summary
PM shift & AM shift - Lodging Maintenance Staff are responsible for assisting with the operation maintenance, service, and repair of equipment, participating in the preventative maintenance program, handling guest requests and other work orders, performing the job in a safe and efficient manner, and performing trade jobs such as carpentry, painting, and plumbing.
Unique Job Requirements
Must be available 7 days a week and work some holidays. May be required to wear hardhats, gloves, boots, belts, dust masks, goggles, and ear plugs as work conditions vary. Operate two-way radio. Work inside and outside during varying shifts in various weather conditions. Wear company issued uniforms when necessary. Maintain confidentiality.
Key Responsibilities & Job Tasks
PM shift & AM shift:
- Conduct room inspections and identify repair needs.
- Install or repair sheet rock and other wall coverings.
- Paint designated areas and items.
- Install and replace basic electrical fixtures, replace light switches, receptacles, and light bulbs.
- Repair furniture.
- Install, replace, and program televisions.
- Perform minor plumbing functions.
- Replace and repair heating and cooling pumps as well as preventative maintenance on units.
- Trace and repair all types of water lines.
- Troubleshoot and repair kitchen equipment.
- Change out light bulbs; perform preventative maintenance for guest rooms to include touch up paint, minor furniture repair, tub caulking, tile repairs, etc.
- Maintain repair and preventative maintenance records.
- Complete assigned maintenance request forms daily.
- Perform and maintain work to local, State, and Federal codes.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Practice safe work habits, wear protective safety equipment and comply with MSDS and OSHA standards.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
PM Shift Lodging Maintenance (Perform the above tasks plus):
- Perform preventative maintenance for guest rooms to include touch up paint, minor furniture repair, tub caulking, tile repairs, etc.
- Perform preventative maintenance for ice machines, refrigerators, kitchen equipment, laundry equipment, HVAC, guest rooms, the swimming pool, and hot tubs.
- Perform plumbing repair, laundry equipment repair, preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request.
- Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings.
Relationships (Internal)
All levels of Seaside Company employees. Works closely with Lodging Maintenance Manager
Relationships (External)
Guests, Contractors, and Vendors.
Qualifications: Training and Experience
AM & PM:
- 1-year experience working as an engineer/maintenance worker or equivalent training required.
- Experience in a hotel or a related field preferred.
- Licensed in a trade (plumbing, electrical, HVAC, carpentry etc.) and/or 2 years preventive maintenance experience preferred.
- Must have a valid driver’s license.
- High School diploma and Trade school course work in related field preferred.
PM:
- 2- years’ experience as an engineer/maintenance worker or equivalent training required.
- 6 months experience in a hotel or related field required.
Knowledge, Skills, and Abilities
- Ability to maintain a professional appearance and manner.
- Ability to communicate well with guests.
- Ability to recognize potential safety hazards and security problems in the properties and act upon each accordingly.
- Ability to perform maintenance activities in guest room such as plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps, cosmetic items, air conditioners / HVAC and AC ducts.
- Ability to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.
- Ability and willingness to be responsive to complaints about maintenance.
- Ability to work under pressure situations and exercise good judgements.
- Ability to focus attention on details, speed, and accuracy.
- Ability to maintain confidentiality of hotel guests and pertinent hotel information.
- Ability to ensure security of guest room access and hotel property.
- Ability to read and understand test equipment, measuring devices, and safety manuals.
- Ability to program TV's and perform general housekeeping and engineering-related inventory duties.
Physical Requirements
Requires standing for extended periods, walking, pushing, lifting, up to 50 pounds, bending and reaching, climbing, stooping, kneeling, and crouching. Able to safely perform heavy physical demanding work: crawling, climbing, pushing, pulling, and stooping. Able to hear normal conversations, read documents and verbally communicate to others.
Licenses / Insurance
Possess and maintain a valid California U.S. Driver's License at the time of hire. Required to maintain automobile liability coverage with a minimum of $15,000.00 bodily injury one person/$30,000.00 bodily injury total accident/$5,000.00 property damage coverage per California’s minimum liability insurance requirements. (Required if the employee will at any time use own vehicle to perform company business functions)
Testing Upon Offer of Hire
drug screen, criminal background, back exam, respirator and driving record.
Salary : $15,000 - $30,000
