What are the responsibilities and job description for the CLIENT SERVICE REPRESENTATIVE I position at Santa Cruz County Bank?

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Job Type

Full-time

Description

Who We Are & What We Do :

If you're looking for an exciting career opportunity, you're in the right place. Santa Cruz County Bank is a top-rated community bank with a focus on serving the banking needs of businesses and individuals along the Central Coast, in Silicon Valley and throughout the Bay Area. We engage in impactful volunteering and support the greater economic vitality within our four-county reach. Our success is due to our amazing team of exceptional, experienced, knowledgeable and success-oriented employees.

We've been recognized with numerous community leadership awards and our team gives 2000 hours of volunteer service each year.

A few honors we've received locally include :

Good Times Best of Santa Cruz - Best Bank, 12 consecutive years
Santa Cruz Sentinel Readers' Choice - #1 Best Bank, 9 years
Santa Cruz County Chamber of Commerce - Business of the Year 2018 and 2021
Press Banner's Best of Scotts Valley - Best Bank
Register Pajaronian's Best of Pajaro Valley - Best Bank
Second Harvest Food Bank - Big Step and Platinum Awards for Holiday Food and Fund Drive
Farm Bureau of Santa Cruz County and Agri-Culture - Al Smith Friend of Agriculture Award

Position Overview :

As a Client Service Representative / Bank Teller, you'll be the first person to greet our clients when entering the bank. You'll provide friendly service while completing transactions, recommending products / services to help people meet their goals, and refer clients to other specialists at the bank when appropriate. With each transaction, you will ensure compliance with our policies, procedures and security requirements.

Requirements

Knowledge, Skills & Abilities :

This is an entry level position into the world of banking, therefore no special experience is required. However, you have the potential to be a great fit if these terms describe you :

Trustworthy

Caring attitude

Friendly & outgoing

Comfortable working with the public

Reliable & dependable

Team player

Detail oriented

Excellent communication skills, both written and verbal

Aptitude for working with new computer systems and software

Previous cash handling experience preferred.

Benefits :

Medical, dental, and vision plans

Vacation, sick leave, paid Holidays

Paid volunteer time

Employer paid life insurance

401(k) with employer matching

Ongoing training, professional development and career advancement opportunities

Physical Demands :

The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate typical office equipment such as a computer, telephone, mouse and keyboard.

Specific vision abilities required by this job include close vision requirements due to computer work.

Light to moderate lifting may be required.

Regular, predictable attendance is required; including the occasional evening and weekend work as business demands dictate.

Travel between company locations as needed.

Work Environment

The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Moderate noise (i.e., business office with computers, phone, and printers, moderate traffic).

Ability to work in a confined area.

Ability to sit or stand at a computer terminal for an extended period.

Salary Description

18 - $21 / hr

Salary : $18 - $21

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CLIENT SERVICE REPRESENTATIVE I

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