Medical Receptionist

Job description

Job Summary
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for our patients, providing exceptional customer service and administrative support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently.

Responsibilities

• Greet and welcome patients as they arrive, ensuring a positive first impression.
• Answer high-volume phone calls promptly and professionally, addressing inquiries or directing calls to the appropriate personnel.
• Manage appointment scheduling.
• Perform data entry tasks accurately, maintaining up-to-date patient records.
• Verify insurance and collect co-pays and account balances.
• Maintain a clean and organized front desk area to create a welcoming environment.

Skills

• Proven experience in a front desk or customer service role is preferred.
• Strong computer literacy with proficiency in office software applications.
• Excellent phone etiquette and communication skills, both verbal and written.
• Ability to manage calendars effectively and prioritize tasks efficiently.
• Bilingual skills are a plus, enhancing communication with diverse clientele.
• Strong organizational skills with attention to detail for accurate data entry and file management.
• A proactive attitude with the ability to work independently as well as part of a team.

If you are passionate about providing outstanding service and thrive in an administrative role, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist!