What are the responsibilities and job description for the Customer Service Associate position at Santa Cruz Parkour?
About Us:
At Santa Cruz Parkour, we're more than just a parkour training facility – we’re a community of movers dedicated to learning and growing together. We’re looking for an enthusiastic and reliable front desk/lobby team member to join our vibrant space, support our students, and help maintain a welcoming and organized environment.
Position Overview:
As a Front Desk / Lobby Area Team Member, you’ll be the first point of contact for families and students at Santa Cruz Parkour. This is an independent contractor position that offers a flexible schedule with the potential to work up to 23 hours per week. You’ll have the opportunity to support students, interact with parents, and help keep our gym running smoothly.
Responsibilities:
- Answer incoming calls and provide information to customers.
- Check in students for class and ensure accurate attendance records.
- Manage snack shack sales, including cash register transactions, restocking snacks, beverages, and bathroom supplies.
- Maintain cleanliness and organization of the lobby and bathrooms.
- Write incident reports as needed and communicate with the team regarding any concerns.
- Collaborate with our team to ensure an excellent customer experience.
- Be a team player, contributing positively to the supportive, fun work environment.
Skills & Qualifications:
- Previous experience with customer service, working with children and parents/youth.
- Comfortable using computers and managing basic office tasks.
- Strong communication skills and a team-oriented mindset.
- Ability to multitask and manage different responsibilities.
- Willingness to learn, grow, and take on new challenges.
- Dependable, punctual, and able to maintain a positive attitude in a busy environment.
- Located in the Santa Cruz area with a flexible schedule.
Compensation:
- $20 per class worked (for example, 1 hour for each class between 4:30-6:30 pm).
- Opportunity to work up to 4 classes per week (20 hours per week maximum).
Why Join Us?
- Flexible schedule, perfect for those looking to earn extra cash while working in a fun, supportive environment.
- Be part of an amazing community of movers and help inspire others to achieve their parkour goals.
- Great opportunity to grow and learn in a positive, team-driven atmosphere.
Job Type: Contract
Pay: $20.00 - $25.00 per hour
Expected hours: 4 – 23 per week
Benefits:
- Flexible schedule
Shift:
- 4 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $20 - $25