Medical Scheduler

Job Summary
The Patient Registration Specialist is the first point of contact for patients arriving at our medical imaging facility. This role is crucial in creating a positive and efficient patient experience by accurately and efficiently registering patients, verifying insurance information, collecting payments, and ensuring all necessary paperwork is completed. The ideal candidate is a compassionate, organized, and detail-oriented individual with excellent communication and customer service skills. They will work in a fast-paced environment and must be able to handle sensitive patient information with discretion and professionalism.

Responsibilities

• Greet and welcome patients upon arrival, ensuring a friendly and professional atmosphere.
• Coordinate with medical staff and technologists to ensure smooth patient flow.
• Maintain a clean and organized registration area.
• Provide exemplary customer service to all patients.

This represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

• Resolve patient concerns and complaints in a professional and timely manner.
• Demonstrate empathy and compassion when interacting with patients.
• Scan and file patient documents accurately.
• Maintain patient confidentiality and adhere to HIPAA regulations.
• Assist with other administrative tasks as assigned by the supervisor.
• Maintain a stock of necessary forms and office supplies.
• Answer incoming phone calls, schedule appointments, and address patient inquiries.
• Communicate effectively with patients, medical staff, and insurance providers.
• Inform patients of potential delays.
• Collect and verify patient demographic and insurance information, accurately entering data into the electronic health record (EHR) system.
• Verify patient identity and ensure all required forms are completed and signed.
• Explain registration procedures and answer patient questions regarding paperwork, insurance, and scheduling.

Experience

• Previous experience in a medical or dental office setting is a plus.
• Familiarity with medical coding practices and terminology is a plus.
• Understanding of HIPAA regulations and compliance requirements is essential.
• Strong attention to detail with excellent organizational skills.
• Ability to work independently as well as part of a team in a fast-paced environment.

If you are passionate about providing exceptional service within the healthcare field and meet the qualifications outlined above, we encourage you to apply for this rewarding opportunity as a Registration Specialist.

Job Types: Full-time, Part-time

Pay: From $18.15 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Radiology

Schedule:

• Afternoon shift
• Day shift
• Evening shift
• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed

Work Location: In person

Salary : $18