Restaurant Manager

At the Santa Lucia Preserve, our main priority is to deliver exceptional service with grace and professionalism, demonstrating our commitment to genuinely care for and exceed the expectations of our members and their guests. As a Restaurant Manager, your primary focus will be on facilitating, coordinating, and enhancing the functions of the Hacienda restaurant through effective communication, leadership, and collaboration.

Duties include:

Strategic Leadership:

• Establishing a vision, making decisions in line with the organization's objectives, and ensuring flexibility in a constantly changing environment.
• Oversee daily restaurant operations, ensuring top-tier service and guest satisfaction.
• Innovative and able to turn an obstacle into an advantage.

Wine Management & Development:

• Build relationships with wine distributors, negotiate pricing, and manage wine inventory.
• Conduct wine tastings and educational sessions for staff and guests.
• Train and mentor staff on wine pairings, tasting notes, and proper wine service techniques.
• Curate and manage the wine list, selecting wines that complement the menu and cater to guest preferences
• Collaborate with the Executive Chef to create seasonal wine pairings and promotions.

Team Management:

• Empowering staff to make and own decisions, manage customer interactions, and take ownership of their roles.
• Staffing appropriately based on guest demand and communicating staffing needs with the Director of Food & Beverage.
• Direct pre-shift meetings with dining room and beverage personnel. Relays information and policy changes and briefs personnel.
• Schedule trainings on all aspects of dining, including fine dining table service and wine sales

Guest Experience:

• Handle guest inquiries related to wine and dining experiences, providing expert recommendations
• Executing the highest level of service and quality for our members and their guests.
• Assists in service as needed: serves as bartender, server, etc. Take reservations and checks table reservation schedules. Greets and seats members and guests.

Administrative:

• Process and receive orders for the various operations
• Maintain and regularly update liquor inventory and pricing
• Identifying and conveying the maintenance needs within your areas of responsibility and ensuring things are repaired, maintained and in proper working order.
• Payroll administration
• Staff scheduling
• Maintains a restaurant and bar product and supplies inventory system. Maintains an adequate supply of quality liquors, wines, beer and other beverages with effective inventory management.
• Maintain compliance with health, safety and licensing regulations

Experience:

• 2 years experience as a Restaurant Manager or Sommelier in a high-end dining environment
• Extensive knowledge of wine regions, varietals, and food pairings
• Excellent written and oral communication skills
• Ability to use a variety of computer applications
• Excellent organization, administrative, and prioritizing skills
• Detail-oriented
• Professional attitude
• Excellent problem-solving skills
• Ability to do thorough research
• Effective conflict management and decision-making skills
• Strong knowledge of local community, area, and region
• Time management skills
• Certified Sommelier or WSET (Wine & Spirit Education Trust) certification preferred
• CA Food Handlers Card Required
• RBS Training Required

The Preserve’s vision would not be possible without a dedicated team of service-oriented people. We foster an inclusive, welcoming environment where differences are respected and appreciated. This dedication is rewarded by the sincere gratitude, respect, and appreciation of our Members in addition to the following benefits:

· Opportunities for growth

· Competitive compensation

. Management bonus opportunity

· Employee meal stipend

. Transportation stipend

· Club amenities including 100 miles of hiking and biking trails, an 18 acre lake, horseback riding and golf

· Discounts at our restaurants and shops

· Scholarship opportunities for employees and their children

· Company sponsored appreciation events and activities