What are the responsibilities and job description for the BDC Representative position at Santa Margarita Auto Group?
About the Role
Santa Margarita Auto Group is seeking a highly motivated and customer-focused BDC Representative to join our team. As a key member of our sales team, you will be responsible for building relationships with customers, responding to inquiries, and setting appointments to drive sales and service revenue.
We are a family-owned organization that values honesty, integrity, and a commitment to excellence. Our team is passionate about delivering exceptional customer experiences and providing a supportive and inclusive work environment.
This is an exciting opportunity for individuals who are eager to learn and grow with our company. We offer comprehensive training, competitive compensation, and a range of benefits to support your career development and well-being.
Key Responsibilities
- Respond to customer inquiries and provide timely follow-up
- Set appointments and schedule sales and service activities
- Manage customer relationships and build trust through effective communication
- Collaborate with sales and service teams to drive revenue growth and customer satisfaction
- Stay up-to-date with industry trends, products, and services to provide expert advice to customers
Requirements
- High school diploma or equivalent required; degree in business or related field preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Basic computer skills and proficiency in CRM software
- Valid driver's license and clean driving record
What We Offer
- Competitive hourly rate and commission structure
- Comprehensive training and development programs
- Opportunities for career advancement and professional growth
- Flexible scheduling and work-life balance
- Medical, dental, and vision insurance
- 401(k) plan with company match
