Program Director - Healthy Living

Under the direction of the COO and in accordance with established Association policies, procedures and goals, the Program Director of Healthy Living is responsible for the management and supervision of the Healthy Living programs and equipment as well as the development, managing, supervision of Youth Sports programs.

ESSENTIAL FUNCTIONS

This position requires one to be physically fit and capable of teaching and demonstrating group exercise, fitness and sport activities. This position also requires one to be energetic, enthusiastic and able to work a flexible schedule as needed.  Ability to handle multiple responsibilities and meet deadlines is necessary.  Must have the ability to work with, and support health seekers in achieving healthier lifestyles. Must also have the ability to support youth and families and encourage positive youth development.

KEY AREAS OF RESPONSIBILITY

Program Planning, Development & Management

• Monitor and ensure a safe, clean and welcoming environment to help members achieve their wellness goals.
• Ensure program offerings meet the YMCA goals and objectives as well as engage a diverse group of members and participants
• Deliver quality programs: Member Orientations, Body Composition and Movement Testing and Exercise Programs, Teen Fit, Adult Sports & Recreation, Personal Training, Youth Sports League, Youth Sports Skills Clinics, Rock Climbing.
• Plan, budget and implement new programs
• Evaluate program effectiveness regularly.
• Be visible and accessible to members and respond immediately to member/participant concerns.
• Implement program strategies to increase membership & registration and retain existing members/participants.
• Complete timely and accurate payroll preparation for all departments.
• Expand youth sports program within the community in accordance with strategic and operating plans.
• Support Sports Coordinator in organizing and scheduling program registrations. May review and process program scholarship applications.
• Compile program statistics. Monitor and evaluate the effectiveness of and participation in programs.
• Plan and implement evidence-based programming (LIVESTRONG at the Y, DPP, Blood Pressure, etc.)
• Partner with other program directors to manage shared spaces

Member Engagement

• Foster a climate of caring and support.  Welcome and connect with members to ensure a high-quality member experience.
• Ensure a culture of committed relationships and engagement is developed, resulting in increased participation by members, program participants, community participants and volunteers.
• Be visible and accessible to members and participants at all times and respond immediately to concerns.
• Collaborate in membership experience strategies that support recruitment of new members and retention of existing members.
• With the assistance of Youth Sports Coordinator, organize and conduct parent orientation meetings, and training and meetings for coaches.
• Manage program area schedules to ensure availability for “Open Play” (non-program) times.

Staff /Volunteer Development

• Recruit, orient, train and supervise staff and volunteers for all program areas under your responsibility according to Y policies.
• Provide supervision and support to program coordinators: Active Older Adults Coordinator, Wellness Coordinator and Youth Sports Coordinator. 
• Maintain up-to-date personnel files including required certifications for current staff and volunteers.
• Ensure all staff and volunteer positions have written job descriptions and proper training and orientation.  Complete all paperwork necessary for recruitment and hiring of staff and volunteers.
• Ensure all staff and volunteers complete a background check and mandatory child abuse/safety trainings upon being hired. 
• Ensure staff and volunteers renew training annually. 
• Review and evaluate staff performance annually. Counsel and mentor staff and volunteers as needed for growth and development.
• Assure all staff and volunteers are dressed properly and easily identified while on duty. Assure staff and volunteers follow through on assignments as required.
• Schedule appropriate safety training, assure all staff and volunteers participate in their training and keep up-to-date on required training.
• Assure all staff and volunteers have completed the necessary training before working with youth.
• Assure all staff and volunteers maintain current certifications in First Aid, CPR, AED, etc.
• Consistently address poor performance with proper documentation and coaching, and recognize volunteers for their time, being sure to recognize excellent performance.

Safety and Risk Management

• Ensure program areas and all equipment is well maintained and in clean, safe working condition at all times.
• Assure scheduled and preventive maintenance and repairs are done in a timely manner.
• Ensure all staff maintain current required certifications and safety training.
• Train staff to respond quickly in emergency situations including if safety is compromised.
• Train staff on proper documentation of incident reports and submit within 24 hours.
• Keep documented inventory of all equipment and supplies.
• Immediately address and document needed equipment repairs or necessary replacements.
• Monitor and ensure procedures are in place and followed for member safety; review and update as needed.

Fiscal Management

• Participate in the planning of the annual departmental budgets; manage and implement approved budgets, review monthly department financial reports to assess goals and address variances in projected, targeted and budgeted goals.
• Complete timely and accurate payroll preparation for direct reports.
• Submit a written request and receive authorization for purchase prior to ordering.
• Assist with annual fundraising efforts.
• Adhere to budgetary guidelines for the department. Closely monitor income and expenses. Explain discrepancies and fluctuations in budget as needed.

Marketing and Communications

• Develop, promote and evaluate marketing materials for wellness & youth sport program offerings and services according to YMCA national branding guidelines.
• Market and promote classes and programs aggressively.  Keep brochures current, accurate and available.  Monitor program content on Website for accuracy and request updates as needed.
• Utilize social media and e-blasts in a timely manner to bring awareness to programs and services to maximize communications with members.
• Develop and maintain collaborative relationships with community organizations. 
• Assists in the marketing and distribution of program information.

Salary : $66,560 - $73,000