What are the responsibilities and job description for the Contract Sales Manager position at Santa Monica Seafood Company?
The Business Development and Contract Manager will oversee multi-unit contracts and drive strategic growth in all channels. This role combines business development, contract management, and client relationship responsibilities to expand market share and ensure the successful execution of large-scale agreements with multi-unit restaurant operators and GPOs. The ideal candidate will have a strong background in sales, negotiation, and contract management within the food service industry.
Key Responsibilities:
· Business Development:
o Identify and pursue new business opportunities with multi-unit restaurant operators and GPOs.
o Develop and implement strategies to grow revenue and market share in the foodservice, multi-unit operators, and grocery sectors.
o Conduct market research to identify trends, customer needs, and competitive opportunities.
· Contract Management:
o Oversee the negotiation, drafting, and execution of contracts with GPOs and multi-unit customers.
o Ensure compliance with all contractual obligations and company policies.
o Monitor contract performance, resolving issues and renegotiating terms as needed to maintain client satisfaction.
· Client Relationship Management:
o Build and maintain strong relationships with key stakeholders at GPOs and multi-unit restaurant organizations.
o Serve as the primary point of contact for contract-related inquiries and escalations.
o Conduct regular reviews with clients to assess satisfaction and identify opportunities for improvement or expansion.
· Collaboration & Coordination:
o Work closely with internal teams (e.g., sales, operations, procurement) to align contract terms with operational capabilities.
o Provide insights to marketing teams for targeted campaigns aimed at multi-unit operators.
o Collaborate with supply chain teams to ensure consistent delivery of products under contract terms.
· Reporting & Analysis:
o Track and report on business development activities, contract performance, and revenue growth metrics.
o Analyze client data to identify trends, risks, and opportunities for upselling or cross-selling additional services/products.
Qualifications:
· Bachelor’s degree in Business Administration, Marketing, or a related field (Master’s degree preferred).
· Minimum 5 years of experience in business development or contract management within the food service or distribution industry.
· Proven track record of managing large-scale contracts with multi-unit restaurant operators.
· Strong negotiation skills with the ability to structure complex agreements that meet both client needs and company objectives.
· Excellent communication skills (verbal and written) for interacting with clients and internal stakeholders at all levels.
· Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite (Excel, PowerPoint).
Key Competencies:
· Strategic thinking with a results-driven mindset.
· Exceptional organizational skills to manage multiple contracts simultaneously.
· Strong analytical abilities for evaluating market trends and contract performance data.
· Leadership qualities to guide cross-functional teams effectively.
This role offers an exciting opportunity to shape the growth strategy of a leading specialty food service distributor while building long-term partnerships with prominent multi-unit restaurant operators.
