What are the responsibilities and job description for the Account Manager position at Santa Rita Landscaping, LLC?
Santa Rita Landscaping (SRL) is seeking a highly motivated, experienced, and client-focused professional to join our growing Tucson, AZ business as an Account Manager.
The Company
For almost 40 years, Santa Rita Landscaping has been serving the Phoenix and Tucson markets. Known as one of Arizona’s largest and best companies for landscape management, we believe that customer service is an attitude, not a department, and use that philosophy to create lasting relationships with our customers. The Customer Experience is at the center of every decision made at Santa Rita Landscaping, no matter how big or small!
The Opportunity
Growth creates opportunity! We are seeking an A-Player to join our vibrant local business, which is part of a progressive horticultural organization with national reach. As a Maintenance Division Account Manager, you’ll:
- Achieve revenue, profitability, enhancement, and contract renewal goals.
- Build relationships with Santa Rita Landscape clients and ensure client satisfaction.
- Present recommendations for property improvements, proper horticulture procedures, and quality service within budget.
- Manage all customer communication with proper urgency.
- Proactively promote and sell any possible landscape enhancements to existing customers.
- Maintain a schedule for client/site visits to ensure quality and service expectations are consistently met or exceeded.
- Lead in the resolution of customer problems or concerns.
- Ensure renewals of each current account within the customer portfolio.
If this sounds exciting to you, we are seeking a leader with these qualifications:
- 3 years' experience in the landscape industry in an account management or similar capacity
- Strong organization and conflict management abilities
- Capacity to make critical judgments, solve problems and demonstrate careful attention to detail.
- Determination to exceed the goals of position, department, and company by working independently and as an effective leader.
- Experience managing sales and estimation processes (job costing, proposals, etc.)
- Exceptional interpersonal communication and relationship building skills.
- A Winning Attitude!
As a Santa Rita Landscape Account Manager, you will enjoy:
- Competitive salary, plus a healthy performance and retention-based incentive program
- Company vehicle or monthly stipend package
- Paid vacation and holidays
- Full suite of health insurance – medical, dental, vision, etc.
- 401(k) with company match
- Professional development opportunities
- Exceptional company culture
