Banquet Manager

About our Company:

Welcome to the Santa Ynez Valley Marriott. Conveniently located 30 minutes north of Santa Barbara and 3 miles from Solvang, the Danish Capital of America. The Marriott is in the heart of Santa Barbara Wine Country that is famous for its 80 vineyards and wineries, cycling, golf courses and Vandenberg Air Force Base.

Our management company, HHG’s, foundation is built on being knowledgeable, accountable, responsive, honest, ethical, innovative, fair, professional, and efficient. Goals are pursued with a steady determination, but HHG remains flexible in finding solutions through constant reexamination and retooling.

What we’re looking for:

The Santa Ynez Valley Marriott is seeking for a well-rounded, skilled, and experienced Banquet Manager. This role would be responsible for ensuring all events are within the finest quality of service at all times in an efficient and enthusiastic manner. The Banquet Manager ensures Banquets Captain, Servers and Bartenders are providing our guests with the finest quality service in a prompt efficient and professional manner. The Banquet Manager ensures Banquet House Persons perform proper set up of event function as specified in event order.

ESSENTIAL RESPONSIBILITIES:

• Implement and maintain all Marriott standards in relation to meetings and events including, but not limited to, Red Coat Direct Program, Meeting Services App (MSA), etc.
• Responsible for ensuring that back-of-house hallways remain clean and free of banquet-related trash, equipment, and supplies.
• Ensure events are staffed according to the labor model.
• Ensure event staff is in uniform.
• Inspect meeting rooms to ensure proper set-up.
• Ensure service standards are met.
• Set goals and delegate tasks to improve department performance.
• Prepare station assignments for Banquet Servers according to group requirements and hotel standards.
• Be knowledgeable of event details in order to respond to any questions as necessary.
• Greet all event contact persons and assist with any and all changes or needs.
• Maintain contact with event contact persons to verify break and meal times and guaranteed counts.
• Meet with function group leader to determine if there are any last-minute changes and confirm set-up arrangements.
• Ensure that proper cleaning of all equipment is completed at the end of the function.
• Identifies training opportunities.
• Assist staff with room set-up, food service, and clean-up as necessary.
• Attends pre-event meetings as needed.
• Work closely with catering and convention services.
• Work closely with the Chef and kitchen staff.
• Administrative duties including, but not limited to:
• Interviewing and Hiring of Staff
• Scheduling
• Daily Recaps
• Completion of Banquet Checks
• Collection of Payment and Authorized Signature on all Banquet Checks
• Employee Relations
• Labor Control
• Supply Requisitions (e.g., china, glass, silver, buffet presentations, props).
• Performs any other duties as assigned or requested by the supervisor or manager.

BEHAVIORAL EXPECTATIONS:

• Supportive of the hotel’s goals.
• Team Player, supportive of all colleagues.
• Mutual respect and cooperation with all colleagues.
• Client and/or guest focused and service-minded in all dealings with guests.
• Can meet the needs of guests’ satisfaction within company guidelines.
• Speak clearly and listen carefully in the English language.
• Use personal judgment and specialized knowledge to give information to people.
• Protects guest safety and belongings while respecting our guests’ privacy.
• Communicate well with diverse groups of individuals.
• Self-starter, willing to accept instruction.
• Report to work complying with all appearance standards.
• Adhere to break and meal schedules.
• Be aware of the work schedule and report to work on time.
• Be familiar with all emergency plans and be able to act upon them.
• Follow associate break and meal schedule.
• Follow safety procedures and policies to ensure a safe working environment.
• Follow all Harrell Hospitality Group CA, Inc., policies and procedures and Associate Handbook.
• Follow all Harrell Hospitality Group CA, Inc., Associate Handbook policies.
• Follow safety procedures and policies to ensure a safe working environment.
• Report any unusual occurrences immediately to a member of management.
• Honor all work-related requests made by your manager or supervisor, which may or may not be outside normal duties, to ensure guest satisfaction.

REQUIRED LICENSES/CERTIFICATIONS:

· Must be or have the ability to be RBS (Responsible Beverage Service) certified.

· Must be or have the ability to be Food Safety/Food Protection Manager certified.

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance
• Daily Family Meal on site for staff
• Gratuities
• Employee Travel Industry discount with Marriott

EOE: The Santa Ynez Valley Marriott is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Job Type: Full-time

Pay: $68,640.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $68,640 - $70,000