Senior Legal Operations Associate

Boston, United States of America

The Sr. Associate, Business Management conducts unprecedented or complex analyses and reporting in support of general business operations, special projects/initiatives and/or strategic/operational planning activities for the Legal and Corporate Affairs group. The incumbent consults with management and business partners on matters of significance regarding strategic approaches, effectiveness of support functions, and business performance improvement opportunities. The Sr. Associate is often assigned as a project lead on business unit initiatives of strategic importance.

• Defines and develops analytical approaches to unprecedented and complex issues.
• Determines where measurement gaps exist and devises new metrics or reports to fill those gaps.
• Reviews operational data/metrics, analyzes and synthesizes the data, then compiles into reports or presentations.
• Navigates the complex firm to effectively complete tasks.
• Develops consultative partnerships with internal teams and leaders to understand their strategic objectives, key performance indicators and reporting requirements.
• Communicates with internal teams and leaders to stay abreast of organization and function operations and is familiar with company practices relevant to metrics, performance indicators, reporting protocols, etc.
• Leads special projects/initiatives that are of strategic importance for the function or business unit.
• Acts as technical leader for any ad-hoc reporting or project needs in the function or business unit.
• Collaborates with and supports senior leaders and their teams to ensure analytical and reporting needs are aligned and supports business and operating results.
• Provides guidance to less experienced staff.
• Leads projects including assigning work and monitoring quality and completion.
• Contributes to the achievement of function or business unit objectives.
• Supports data-driven decision-making by team, functional or business unit leaders.
  
  

Qualifications

• Education: Bachelor's Degree or equivalent work experience. Bachelor's Degree in Finance, Accounting, Business Administration or equivalent field preferred.
• Work Experience: 9 years in business planning, project and financial experience; experience working with complaint standards to include monitoring and evaluating; Experience working with Analytics and providing process recommendations.
• Advanced knowledge in a wide variety of systems coordination, process/product review initiatives and the development of management information requirements for related business functions
• Ability to consult, build, and maintain solid working relationships in and outside of immediate department
• Ability to determine and report priorities/metrics to senior management
• Proven ability to thrive in a fast-paced work environment, managing to multiple deadlines.
• Ability to manage multiple small to medium sized projects simultaneously
• Ability to research, analyze, document, and present organizational metrics that drive business decisions
• Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
• Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
• Preferred experience with developing and using different technologies, legal operations technologies a plus
• Proven excellent verbal, written, and interpersonal communication skills
• Knowledge and understanding of banking industry: products, services, operational policies, and procedures
• Knowledge and understanding of risk management
• Strong attention to detail and accuracy skills
  
  

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

Primary Location: Boston, MA, Boston

Other Locations: Massachusetts-Boston,Texas-Dallas

Organization: Santander Holdings USA, Inc.

Salary: $93,750 - $160,000/year

AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO