Demo

Sr. Associate, Business Control and Risk Management

Santander Bank, N.A.
Boston, MA Full Time
POSTED ON 3/31/2025
AVAILABLE BEFORE 4/29/2025
Boston, United States of America

Essential Functions/Responsibilities

Develop and automate reporting: Develop quality control reporting across various business commercial banking segments to streamline operations. Identify opportunities for automation by analyzing data and reporting gaps, streamlining workflows, and enhancing efficiency.

Data analysis: Perform data analysis to provide actionable insights that support decision making, presenting findings through dashboards and reports.

Issue Identification: Conduct quality control activities, identify, communicate, escalate, record and validate issues. Participate in resolution of the issues and creation of meaningful action plans.

Drive Risk Culture: Ensure awareness in the Business Line of risk frameworks, policies and standards.

Communication & Training: Maintain two-way communications with FLoD and SLoD business partners. Facilitate training for Business Lines to provide awareness of risk frameworks, policies, programs, processes, etc.

Adherence to Risk Frameworks, Policies, and Standards: Partner with FloD and SLoD to provide input/review of frameworks, policies and standards. Facilitate Business Line awareness of and adherence to risk frameworks, policies, and standards. Report and escalate exceptions and facilitate Business Line corrective actions.

Continuous Monitoring: Continuously monitors all sources of risk existing within the Business Line and externally. Engage in research, peer networking, and experience to anticipate critical risk issues impacting the Business Line. Understand where credit, market/liquidity, operational, strategic, reputational, compliance, and model risks exist in the Business Line and continually assess and improve controls to mitigate those risks. Monitor Key Risk Indicators and report on negative/adverse trends in Business Line. Monitor risk profile to maintain tolerance within Risk Appetite.

Exam Management: Liaison with the Business Line for all exam related activities including regulatory, Quality Assurance, Internal Audit and Credit Risk Review. Review materials, responses and validate Business Line remediation work (e.g. artifacts, action plans, etc.)

Manage and execute risk related activities and routines as part of the credit and operational risk programs: Quality Control, Issues Management, Scenario Analysis, Top Risk, Material Risk Program, Event Escalation

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

Bachelor's Degree or equivalent work experience in Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field.

Master's Degree in Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field is preferred.

Work Experience

Risk Management, Internal Controls, Auditing, Credit Management, relevant line of business experience and/or legal or regulatory experience - 9-12 years

Skills And Abilities

Demonstrated experience executing risk projects across multiple business lines offering a wide variety of financial services products and services.

Strong ability to analyze complex data from multiple sources.

Expertise in designing, developing, and automating reports for various business segments.

Ability to extract, clean and manipulate data using tools like excel, SQL, Tableau or business intelligence software.

Demonstrated ability to identify opportunities to streamline process and improve efficiencies within a business function.

Ability to align reporting with Quality Control objectives to ensure consistent and accurate monitoring.

Advanced knowledge of the financial services sector, particularly with the competitive dynamics and products in retail banking and risk management.

Demonstrated thought leadership and application of operational and credit risk identification and mitigation practices and procedures.

Advanced understanding of the regulatory environment and how the risks of the products and services the bank offers are viewed by the Second Line of Defense and regulators.

Demonstrated judgement in escalation, ensuring risk-based clear line of sight for senior executives into existing and emerging issues/incidents.

Ability to build credibility with, collaborate with, and influence line of business executives.

Excellent analytical and complex problem solving skills.

Superior project management skills.

Ability to constructively work both independently and in collaborative environments involving all levels of management and employees.

Ability to collaborate with internal and external service providers to establish resource requirements, scheduling, assignments and service levels.

EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.

Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

Primary Location: Boston, MA, Boston

Other Locations: Massachusetts-Boston

Organization: Santander Bank N.A.

Salary: $86,250 - $155,000/year

AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO

Salary : $86,250 - $155,000

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