What are the responsibilities and job description for the Banking Customer Service Representative position at Santander Bank?
Job Description:
At Santander Bank, we are seeking a highly motivated and customer-focused individual to join our team as a Part Time Teller. As a Part Time Teller, you will be the first point of contact for consumer and small- to medium-sized clients. You will assist clients with resolving product, service or billing issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution.
About the Role:
This is an excellent opportunity to work in a dynamic and fast-paced environment where you will have the chance to build relationships with clients and provide exceptional customer service. As a Part Time Teller, you will be responsible for maintaining operational integrity, selling targeted products/services as part of client-initiated interactions, and providing legendary customer service.
Qualifications:
To perform this job successfully, you must have a high school diploma or equivalent work experience. You should also have 0 years of cash handling experience in a retail or banking environment. Additionally, you should possess superior customer service skills, general math skills, detail-oriented abilities, and excellent communication skills. Certifications are not required.
Working Conditions:
This role requires frequent minimal physical effort such as sitting, standing, and walking. Occasional moving and lifting equipment and furniture may be required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
At Santander Bank, we are seeking a highly motivated and customer-focused individual to join our team as a Part Time Teller. As a Part Time Teller, you will be the first point of contact for consumer and small- to medium-sized clients. You will assist clients with resolving product, service or billing issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution.
About the Role:
This is an excellent opportunity to work in a dynamic and fast-paced environment where you will have the chance to build relationships with clients and provide exceptional customer service. As a Part Time Teller, you will be responsible for maintaining operational integrity, selling targeted products/services as part of client-initiated interactions, and providing legendary customer service.
Qualifications:
To perform this job successfully, you must have a high school diploma or equivalent work experience. You should also have 0 years of cash handling experience in a retail or banking environment. Additionally, you should possess superior customer service skills, general math skills, detail-oriented abilities, and excellent communication skills. Certifications are not required.
Working Conditions:
This role requires frequent minimal physical effort such as sitting, standing, and walking. Occasional moving and lifting equipment and furniture may be required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
