What are the responsibilities and job description for the Customer Support Associate - Cash Handling position at Santander Bank?
Job Summary:
Santander Bank is seeking a highly motivated and customer-focused individual to join our team as a Part Time Teller. As a Part Time Teller, you will be the primary point of contact for consumer and small- to medium-sized clients. You will be responsible for assisting clients with various tasks, including resolving product or service issues, opening or closing accounts, processing transactions, and escalating complex issues to the appropriate team.
About the Role:
This is an excellent opportunity to work in a dynamic and fast-paced environment where you will have the chance to build relationships with clients and provide exceptional customer service. As a Part Time Teller, you will be responsible for maintaining operational integrity, selling targeted products/services as part of client-initiated interactions, and providing legendary customer service.
Key Responsibilities:
• Provide exceptional customer service by meeting all customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel.
• Assist clients with resolving product or service issues, opening or closing accounts, processing transactions, and escalating complex issues to the appropriate team.
• Sell targeted products/services as part of client-initiated interactions and maintain operational integrity.
• Recognize referral opportunities and provide legendary customer service.
Santander Bank is seeking a highly motivated and customer-focused individual to join our team as a Part Time Teller. As a Part Time Teller, you will be the primary point of contact for consumer and small- to medium-sized clients. You will be responsible for assisting clients with various tasks, including resolving product or service issues, opening or closing accounts, processing transactions, and escalating complex issues to the appropriate team.
About the Role:
This is an excellent opportunity to work in a dynamic and fast-paced environment where you will have the chance to build relationships with clients and provide exceptional customer service. As a Part Time Teller, you will be responsible for maintaining operational integrity, selling targeted products/services as part of client-initiated interactions, and providing legendary customer service.
Key Responsibilities:
• Provide exceptional customer service by meeting all customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel.
• Assist clients with resolving product or service issues, opening or closing accounts, processing transactions, and escalating complex issues to the appropriate team.
• Sell targeted products/services as part of client-initiated interactions and maintain operational integrity.
• Recognize referral opportunities and provide legendary customer service.
