What are the responsibilities and job description for the Part Time Teller, Abington, MA position at Santander Bank?
Job Summary: We are seeking a Part Time Teller to act as the first point of contact for consumer and business clients. The successful candidate will assist clients with resolving product, service or account issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution.
Main Responsibilities:
- Provides exceptional customer service by meeting all customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel.
- Adheres to safe deposit box procedures/operations and guidelines.
- Educates and engages customers in conversations regarding their current and future financial needs and educates customers about bank products and services.
- Assists in exceeding service goals by minimizing customer wait times and accurately and efficiently processing customer transactions.
- Provides legendary customer service in addition to recognizing referral opportunities.
Requirements:
- High School Diploma or equivalent required.
- 0 years cash handling experience in a retail or banking environment required.
- Superior customer service skills.
- General math skills.
- Detail oriented with the ability to function in a fast-paced and changing environment.
- Excellent communication skills with the ability to be concise, clear, and consistent.
- Ability to effectively ask questions and identify needs to enhance the customer relationship.
About Us: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer.
