What are the responsibilities and job description for the Part Time Teller Position in Emmaus, PA position at Santander Bank?
Overview:
We are seeking a skilled and customer-centric individual to join our team as a Part Time Teller. This role is ideal for those who are passionate about delivering exceptional customer service and building long-lasting relationships with clients. As a Part Time Teller, you will be responsible for assisting clients with various tasks, including resolving product or service issues, opening or closing accounts, processing transactions, and escalating complex issues to the appropriate team.
About the Team:
Our team is dedicated to providing top-notch customer service and support to our clients. We value diversity and inclusion and strive to create a workplace culture that is welcoming and respectful to all employees. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
Responsibilities:
• Provide exceptional customer service by meeting all customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel.
• Adhere to safe deposit box procedures/operations and guidelines.
• Educate and engage customers in conversations regarding their current and future financial needs and educate customers about bank products and services.
• Assist in exceeding service goals by minimizing customer wait times and accurately and efficiently processing customer transactions.
• Provide legendary customer service in addition to recognizing referral opportunities.
• Maintain operational integrity and sell targeted products/services as part of client-initiated interactions.
We are seeking a skilled and customer-centric individual to join our team as a Part Time Teller. This role is ideal for those who are passionate about delivering exceptional customer service and building long-lasting relationships with clients. As a Part Time Teller, you will be responsible for assisting clients with various tasks, including resolving product or service issues, opening or closing accounts, processing transactions, and escalating complex issues to the appropriate team.
About the Team:
Our team is dedicated to providing top-notch customer service and support to our clients. We value diversity and inclusion and strive to create a workplace culture that is welcoming and respectful to all employees. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
Responsibilities:
• Provide exceptional customer service by meeting all customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel.
• Adhere to safe deposit box procedures/operations and guidelines.
• Educate and engage customers in conversations regarding their current and future financial needs and educate customers about bank products and services.
• Assist in exceeding service goals by minimizing customer wait times and accurately and efficiently processing customer transactions.
• Provide legendary customer service in addition to recognizing referral opportunities.
• Maintain operational integrity and sell targeted products/services as part of client-initiated interactions.
