What are the responsibilities and job description for the Fraud Operations Intern position at Santander Holdings USA Inc?

Fraud Operations InternBoston, United States of America

The Fraud Operations Intern will support the Operations Team in daily activities related to managing the operational execution of a large Financial Services institution. This 2025 Summer Internship is for undergraduate students who have an anticipated graduation date between December 2025 and May 2026.

This internship position is located in either :

Boston, MA.
Remote

Before applying, please keep in mind that our internship program does not offer any relocation assistance.

To learn more about our summer internship program and the activities included, please visit https : / / www.santandercareers.com / students.

Essential Functions :

Support daily activities / operations in relation to fraud, dealer quality, dealer operations, vendor management, controls testing, or customer experience.

Assist with governance / oversight, systems strategy, customer correction and remediation

Work to solve real world problems and deliver measurable results

Help with ideas to improve current practices and improve efficiency

Special projects as identified and requested by the department

Performs other duties as assigned

Create an environment of diversity, equity, and inclusion where all perspectives are valued, and all people are welcomed.

Requirements :

Currently an undergraduate student enrolled at a college or university

Expected to graduate between December 2025 – May 2026

Cumulative GPA of 3.0

Enthusiasm to participate in all intern activities throughout the summer

Be a self-motivated and flexible team player

Able to work in a fast-paced environment with multiple projects

Proficient with Microsoft Office

Ability to maintain confidentiality

Ability to work in an environment that supports employees from all backgrounds and fosters an environment of inclusion

Working Conditions :

Extended working hours may be required as dictated by management and business needs.

Travel to multiple facilities may be required.

May be required to lift, push, or pull materials weighing up to twenty (20) pounds.

May be required to sit and review information on a computer screen for long periods of time.

May require repetitive motions of the hands and wrist related to writing and typing at an electronic keyboard.

Corporate / satellite office role.

Diversity & EEO Statements : At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions : Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.

Employer Rights : This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Salary : $52,000 - $52,000 / year

Primary Location : Boston, MA, Boston

Other Locations : Massachusetts-Boston

Organization : Santander Bank N.A.

Salary : $52,000

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