What are the responsibilities and job description for the Receptionist / Front Desk (Full-time / Part-time) Bakersfield position at Sante Health Partners?
Job Description
Job Description
Salary : 20$-30$
Position Summary
Responsibilities
Greet visitors and patients in a timely and friendly manner
Answer telephones and relay messages
Manage the flow of patients by informing the appropriate personnel about the schedule of arrivals of delays of clients
Communicate with the medical personnel and patients regarding essential matters, including changes in schedule, clearly and efficiently
Keep a tidy and organized work station to make sure guests satisfaction and comfort
Maintain privacy of patients; assure patient confidentiality at all times
Assist patients with completion of documents (as needed)
Relay information to patients regarding preparation for laboratory tests and examinations
Accurately type routine correspondence and reports using personal computer
Communicate necessary information with office personnel regarding patients
Follow patient processing procedure
Other duties as assigned
Skills
Strong work ethic and high level of professionalism
Strong attention to detail
Ability to maintain professional judgment
Ability to react calmly, professionally and effectively in stressful or emergency situations
Basic knowledge of medical terminology
Ability to multitask, manage and organize efficiently and effectively
Excellent verbal and written communication skills with the ability to clearly communicate
Requirements
High School diploma or equivalent
Prior office experience
Knowledge of medical terminology is a plus
CPR certified is a plus
Amenable to work in our Bakersfield Office
Address : Bakersfield :
Bakersfield Surgical Center, 3550 Q St. Ste. 104, Bakersfield, California, 93301
Physical Demands and Work Environment
Environment : Work is performed primarily in a standard office environment with extensive public contact and frequent interruptions
Physical : Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged period of time; to occasionally stoop, bend, kneel, crouch, reach and twist; to lift, carry, push and / or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.
Vision : See in the normal visual range with or without correction. The office has fluorescent lighting
Hearing : Hear in the normal audio range with or without correction
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
The Front Office Personnel is the initial point of interaction with our patients, either personally or by telephone. The front office medical receptionist will receive the patient in a friendly manner and provide or direct them to the appropriate services required within the organization. Scheduling appointments, assisting the patients with paperwork and working with others in a team environment are necessary.
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