What are the responsibilities and job description for the Host/To-Go Specialist/Server position at Santorini Greek & Italian Bistro?
Job Summary
Open year round!
All Holidays Closed! Restaurant is closed Sunday and Monday. Open for dinner only with shift starting at 3pm Tuesday-Saturday. Operating hours are 4-9pm.*
*All Tips Paid In Cash Nightly (Including Credit Card Tips)*
We are seeking a friendly and energetic Host/Server to join our dynamic team. The ideal candidate will be passionate about providing exceptional customer service and creating a welcoming atmosphere for our guests. This role involves hosting, serving duties, ensuring that every guest has a memorable dining experience, and making salads & bagging items.
Duties
- Greet and seat guests promptly upon arrival, ensuring they feel welcomed.
- Manage reservations and maintain an organized waiting list during peak hours.
- Provide menus and inform guests about daily specials or promotions.
- Take food and beverage orders accurately using the POS system.
- Serve food and drinks in a timely manner while ensuring presentation standards are met.
- Communicate effectively with kitchen staff to ensure timely order preparation.
- Address guest inquiries and concerns with professionalism and courtesy.
- Maintain cleanliness of the dining area, including tables, chairs, and service stations.
- Assist in training new staff members on customer service standards and restaurant procedures.
Skills
- Strong customer service skills with a focus on hospitality.
- Excellent communication skills, both verbal and written.
- Familiarity with Aloha POS or similar point-of-sale systems is a plus.
- Ability to handle multiple tasks in a fast-paced environment while maintaining attention to detail.
- Knowledge of food service practices within a restaurant or hotel setting.
- Proficient phone etiquette for handling reservations and guest inquiries.
- A positive attitude and willingness to help both guests and team members.
Join our team to provide outstanding service while enjoying the vibrant atmosphere of our establishment!
Job Types: Full-time, Part-time
Pay: From $7.25 per hour
Benefits:
- Employee discount
Shift:
- Evening shift
- Night shift
Work Location: In person
Salary : $7