SAP NS2 Senior Observability Engineer

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

SAP is the global market leader for business software and related services, and SAP National Security Services Inc. (SAP NS2 ) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.



SAP NS2 does not offer have Manager's approval to transfer.

This is a remote position.

We are seeking a highly experienced and motivated Senior Observability Engineer with deep expertise in Dynatrace to join our growing team. You will be instrumental in designing, implementing, and maintaining our observability platform, leveraging your extensive knowledge of Dynatrace, Kubernetes, and open-source monitoring tools to ensure the highest levels of performance, reliability, and availability for our critical applications and infrastructure. This is a hands-on role requiring a proactive, problem-solving mindset and a passion for driving continuous improvement within our observability practices.

Key Responsibilities:

• Architect, implement, and manage a robust observability platform centered around Dynatrace, integrating with existing tools and technologies.
• Leverage years of Dynatrace experience to establish best practices, develop custom dashboards, alerts, and reports, and provide expert-level guidance to other engineers.
• Implement and manage observability for applications deployed on Gardener Kubernetes, including configuring and optimizing auto-discovery, instrumentation, and monitoring of Kubernetes resources.
• Design and implement OpenTelemetry-based instrumentation strategies to enhance observability across the NS2 Cloud landscape.
• Automate observability tasks and processes using scripting and infrastructure-as-code principles.
• Develop and maintain comprehensive documentation and training materials for the observability platform.
• Stay up-to-date on industry best practices and emerging technologies in the observability space, continuously evaluating and recommending new tools and approaches.
• Mentor and guide junior engineers on observability best practices and Dynatrace utilization.
• Collaborate effectively with cross-functional teams including development, operations, and security.

Qualifications:

• 8 years of hands-on experience with Dynatrace, demonstrating advanced knowledge of its capabilities and best practices.
• 5 years of experience administering and managing Linux systems.
• 3 years of experience working with Gardener Kubernetes, including monitoring and observability.
• Strong understanding of OpenTelemetry and experience implementing distributed tracing and metrics collection.
• Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform.
• Certifications in Dynatrace or related technologies.
• Proficiency in scripting languages such as Python, Bash, or Go.
• Experience with infrastructure-as-code tools such as Terraform or Ansible.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.
• Experience with Splunk, Prometheus, Elasticsearch, OpenSearch, and/or Site24x7 is a plus.

Education:

BS in Computer Science, Engineering, or equivalent professional experience

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
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EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 00(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Requisition ID: 420687 | Work Area:Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

Requisition ID: 420687

Posted Date: Mar 5, 2025

Work Area: Information Technology

Career Status: Professional

Employment Type: Regular Full Time

Expected Travel: 0 - 10%

Location:

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