Strategic Customer Alliance (SCA) Business Director

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

SCA Business Director

Strategic Customer Alliances (SCA) Team Description

The SCA team drives visibility across Board areas to achieve balanced outcomes and instill process for more strategic collaboration across 360 relationships. SCA focuses on multi-lateral relationships with SAP’s biggest and most strategic business partners across the company to help align all elements of the relationship (Sell-to, Buy-from, Partner-with/GTM).

Role Focus

The role will drive operational excellence and governance for the SCA team and support large, complex 360 deal cycles. This person will collaborate closely with relevant internal stakeholders such as Global Procurement Organization (GPO), the Partner Ecosystem organization (PES) and the Board offices as necessary. A key to success in this role is the ability to build bridges between all involved parties. This role will maintain and track SCA scope of work and own confidential reporting requirements for the team.

Key Responsibilities & Tasks

Internal Relationship Management and Collaboration:

• Act as a liaison between SAP functional areas and Board offices to align across our key relationships and partnerships

• Stay up-to-date on active deal cycles in order to discuss elements and provide necessary support to SCA lead

• Develop a close working relationship with key internal stakeholders in Customer Success and other Board areas

• Work with diverse groups across board areas including Global Procurement (GPO), Partnership Org (PES) and our Strategic Customer Program (SCP)

• Identify opportunities and prioritization of SCA involvement

• Display creative thinking to support the team in crafting a valuable business opportunity

Team Operations and Executive Communication:

• Analyze and organize data coming from various sources and teams to understand details of vendor relationships and partnership focused activity

• Build out robust reporting and data tracking mechanisms for better collaboration across groups

• Define and execute on a joint governance for various stakeholders within SAP including IT, GPO, Sales, Board Offices and other groups.

• Prepare team for monthly executive Board calls

• Maintain relevant reporting requirements

• Deliver, execute, and project manage along the respective support requirements

• Manage special projects and activities as assigned

Experience & Educational Requirements

• 
  8 years of professional experience in customer-facing functions of complex business software / IT solutions.

• Experience with large, multi-national software / IT organizations.

• Experience in a team selling environment.

• Exposure to SAP sales cycles and complex negotiations across multiple stakeholders.

• Strong executive presence.

• Strong analytical and operational skills.

• Experience with Microsoft Excel and Microsoft PowerPoint.

• Deep project management skills.

• Familiarity with SAP product portfolio.

• Strong written communication skills; ability to communicate complex ideas simply – both verbal and in writing.

• Fluency in English.

• Bachelor’s degree (or equivalent) required, MBA or equivalent degree from accredited university preferred.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 247,700 - 508,600 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Requisition ID: 410357 | Work Area:Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid