Host

Be a part of a dynamic team in a new, unique upscale Italian concept. As the first impression of the Ristorante, it is your role to provide friendly, responsive service. You will help to create an exceptional dining experience for all of our guests by welcoming them on arrival. You will maintain efficient and timely seating of our guests, reservations, and the over all flow of the dining room.

Benefits: Family meal provided pre-shift, flexible scheduling, paid training, opportunities for advancement.

Responsibilities

• Work in a manner consistent with the standards of Ristorante Sapori di Sicilia.
• Warmly and graciously greet all guests and seat them at tables or in waiting areas.
• Provide guests with menus and inform them of their server’s name upon seating.
• Manage reservations by recording guest names and the number of people in party and provide guests with estimated waiting time when immediate seating is limited.
• Use POS systems to assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of tables.
• Locate waiting parties when tables become available.
• Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
• Answer telephone calls and respond to inquiries or transfer calls.
• Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly, and customers' concerns are addressed
• Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
• Relay messages to servers and bussers as needed.
• Thank guests as they leave and invite them to return.
• Attend all scheduled employee meetings and offers suggestions for improvement.
• Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
• Other duties as assigned within scope of position.

Qualifications

Required:

• Exceptional customer service
• Strong communication skills
• Organizational capacity
• Eye for detail
• Ability to work in a fast-paced environment
• Scheduling flexibility
• Ability to work independently as well as part of a team
• Minimum of a high school diploma or equivalent

Preferred

• Previous hospitality experience
• Familiarity with POS systems
• Experience in handling reservations
• Awareness of restaurant etiquette

Job Type: Part-time

Pay: From $13.00 per hour

Expected hours: 15 – 30 per week

Benefits:

• Flexible schedule
• Paid time off

Shift:

• Evening shift

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $13