Administrator (Adult Residential Facility)

The administrator supervises consumers and employees. Employees are defined as direct support professionals (DSP). A consumer’s happiness is the company’s main priority when providing quality customer services and support. We strive to make every consumer’s life experience enjoyable. The Administrator ensures and maintains regulatory compliance as mandated by licensing and Regional Centers. The administrator ensures the health, well-being, and safety of consumers; maintains regular communication with conservators and other outside agency representatives; manages staffing and labor hours in order to provide the highest quality and support to consumers; trains and mentors direct support professional staff. The administrator advocates for consumers to live a better-quality of life, including helping them be accepted in the community. The administrator must balance being a support system yet encouraging self-sufficiency and self-advocacy for each consumer. The administrator is responsible for making sure each DSP understands their job responsibilities and expectation to support, love and provide excellent customer service to each consumer. This position will be both challenging and rewarding. The administrator is responsible for the following job responsibilities:

o MUST have an active ARF administrator certificate

o Report directly to the licensee of Sapphire Rock, LLC.

o Adhere to all Title 17 and Title 22 regulations, state, and federal laws,

o Must be on call 24 hours a day 7 days a week

o Knowledge of the facility program design

o Advocate for consumers in the home and in the community

o Knowledge of human resources principles

o Must possess sound communication skills, professionalism, teamwork and own a high degree of integrity, patience, and compassion.

o Knowledge of the requirements for providing the type of care and supervision needed by consumers, including ability to communicate with such consumers

o Knowledge of and ability to comply with applicable law and regulation

o Ability to maintain or supervise the maintenance of financial and other records

o Ability to direct the work of others

o Knowledge of all company policies and procedures

o Knowledge of the Employee Handbook

o Ensure DSPs are familiar with policies and procedures and the Employee Handbook

o Supervise all facility operations for no more than 2 community care licensed facilities per title 22 regulation

o Create and adapt to new policy changes and possess a willingness to learn new things

o Possess problem-solving skills; determine why an issue is happening and how to resolve that issue

o Ability to maintain the facility’s policies, procedures, program, and budget

o Oversees and manages risk management and continuous quality improvement

o Maintain appropriate staffing for the facility and generates schedules.

o Possess a friendly positive proactive attitude towards consumers, DSP, visitors, QA, LPAs, CSCs and vendors

o Smile and be pleasant towards consumers, DSP, visitors, QA, LPAs, CSCs and vendors

o Supervision of consumers and DSPs during your scheduled shifts of 40 hours at one facility per week per title 22 regulation and title 17. It is required for the administrator to have an on-site presence.

o Fostering personal communication and relationships with each consumer

o Ability to train and evaluate qualified DSP

o Attend all Mandatory Training and Meetings.

o Read and acknowledge the Zero Tolerance Policy for Abuse: Mandated Reporting

o Receive administrator sexual harassment training

o Scheduling and ensuring consumers are meeting with the behavior consultant each month and documenting it in the Behavior Consultant Consumer Consulting Hours spreadsheet located in the Drive.

o Audit MAR/Medication

o Complete daily medication confirmations within 2 hours daily

o Scan MAR to One Drive for each consumer and update when the MAR gets updated. The most up to date MAR should be in the One Drive

o Update “Administrator Weekly Facility Schedule” weekly

o Audit P&I & prepare funds for daily activities

o Supervise DSP and consumers

o Check Outlook email and respond to emails within 48 hours Monday through Friday from 9am to 5pm

o Check facility mail and respond to mail within 48 hours email all company bills to licensee immediately

o All files must be filed in the Drive

o Consumer files need to be updated and current in the Drive

o Update scheduling in Homebase, recording call offs, late, time off requests and monitoring attendance, etc. (keeping accurate time keeping records)

o Publish Homebase DSP schedules for the entire month on the 15th of each month (i.e. publish March 1 through March 31 no later than February 15 )

o Ensure DSP weekly schedule is posted in the facility (excel version)

o Review and amend staff timesheets on Homebase at the close of each pay period

o Immediately report maintenance issues to Licensee via email

o Inland Regional Center (IRC) audit

o Community Care Licensing (CCL) audit

o Schedule and plan monthly activities for facilities (holiday parties, large group outings, team building, etc.)

o Report to HR --Writing and giving disciplinary notices to DSP (attendance, medication, job performance, etc.)

o Maintain confidentiality of consumers and DSP according to company policy.

o Adhere to all Mandated Reporter reporting requirements

o Special Incident Report (SIR) submissions within 24-48 hours

o SIR follow up with CSC, QA, LPA, Ombudsman, Law Enforcement, and Licensee as needed

o SOC 341 submissions within 24-48 hours for any alleged abuse

o Ensure LIC 311c (LIC forms are up to date and accurate and filed in One Drive for each consumer)

o Request consumer behavior reports from the Behavior Consultant

o Submit information request for consumer 30 day, quarterly, annual, etc. Behavior Consultant prior to Consumer/CSC meetings/IPP meetings/IDT

o Schedule new consumer intake meetings within 5 business days of placement with CSC and sign paperwork

o Attend 30 day, quarterly, annual, IDT/IPP meetings for consumers

o Holiday celebrations, decorations, dinner, gifts, party etc. (budget will be provided)

o Work with HR to provide DSP performance evaluations (30-day, 90 day and annually; Every 6 months after 1 year)

o Where applicable, advise the licensee on the operation of the facility and advise the licensee on developments in the field of care and supervision

o Development of an administrative plan and procedures to define lines of responsibility, workloads, and DSP supervision

o Provision of, or insurance (medical insurance) of the provision of, services to the consumers, required by applicable law and regulation, including those services identified in the consumer’s individual needs and services plans.

o Ensure all consumers have active medical insurance

o Arrangement for the consumers to attend available community programs, when consumers have needs, identified in the needs and services plan (IPP), which cannot be met by the facility but can be met by community programs. Such arrangements shall include, but not be limited to, arranging for transportation

o Within six months of becoming an administrator, the individual shall receive training on HIV and TB required by Health and Safety Code Section 1562.5. Thereafter, the administrator shall receive updated training every two years.

o Ensure the facility has inventory (food, water, and emergency supplies)

o Refrain from gossiping in front of consumers and DSP

o Ensure consumer behavior charts are completed daily

o Ensure consumers are always safe

o Educate and encourage healthy lifestyle choices

o Keep files in the Drive up to date

o Withdraw P&I funds for consumers on the 15th of each month

o Maintain company vehicles registration, cleaning (interior & exterior), maintenance and fueling.

o Ensure and review DSP are submitting detailed documentation (consumer notes) must be completed prior to the end of their scheduled shift and submitted in the Therap app for each consumer daily

o Ensure DSP are completing the check-in procedure and posting it in the Therap app

o Ensure DSP are completing the checkout procedure and posting it in the Therap app

o Monitor Therap for each consumer, facility, and team leader group

o Ensure facility grounds and outdoor areas are clean and organized

o Maintain an optimal level of all health and safety standards

o Ensure weekly menus are posted

o Ensure consumers are receiving water and staying hydrated

o Ensure all food in the refrigerator is dated and not expired (refrigerator, pantry, and cabinets)

o Ensure weekly house meetings are being held, reviewed, and filed in the Drive

o Ensure individual consumer weekly activity schedules are being updated, posted, and executed by DSP

o Ensure food is being prepared: meals and snacks (breakfast, lunch, dinner and two snacks per day) picture confirmations in the Therap

o Ensure transportation for consumers to and from activities, medical and dental appointments

o Schedule medical appointments as many as necessary per consumer

o Schedule consumer workup with specialists within 30 days of placement

o Schedule consumer TB test and physical within 30 days of placement

o Schedule psych evaluations within 30 days of placement

o Schedule physicals/TB annually or more if needed (LIC 602)

o Ensure labs and blood work are scheduled and completed

o File medical summary reports in the Drive

o Schedule dental appointments every 6 months or more if needed

o Participate in weekly house meetings and advocate for consumers

o Purchase grocery and supply orders (2-days perishable and 7-days nonperishable) within the allocated budget

o Ensure monthly earthquake and fire drills are being executed and filed in Drive

o Ensure each medication was initialed on the front of the MAR and signed for on the back of the MAR (PRN and nurse’s notes)

o Ensure the LIC 622 is current and updated for each consumer

o Ensure physician medication orders are on file for all consumers

o Grievance policy for DSP and consumer (suggestions, issues, complaints, questions, calls, emails, etc.)

o Ensure overnight staff clean out expired food and leftovers from refrigerator, cabinets, and pantry

o Provide worker’s compensation documents to employees if injured at work and start claim (work with HR and notify owners)

o All the responsibilities of the Direct Support Professionals and other job-related functions

Physical Requirements:

o Physical ability to reach with hands and arms; climb, balance, stoop, kneel, crouch, or crawl; and lift up to 50 lbs. while avoiding potential injury from transferring, repositioning, or lifting consumers.

o Perform light physical housekeeping duties as described above.

o Prolonged periods of standing, bending and lifting.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Expected hours: 40 per week

Schedule:

• Holidays
• Monday to Friday
• On call
• Overtime
• Weekends as needed

Ability to Commute:

• Victorville, CA 92395 (Required)

Ability to Relocate:

• Victorville, CA 92395: Relocate before starting work (Required)

Work Location: In person

Salary : $22 - $24