What are the responsibilities and job description for the Clean Energy Customer Service Team Member position at Sapphire?
Join one of the most worthwhile and environmentally focused industries in the world where our goals and purpose align with our local community and most importantly the planet. Sapphire Marketing is built on the idea of collaboration, innovation, reducing our carbon footprint, and exceeding expectations. We’re looking for determined, outgoing, self-motivated individuals who love to interact with others to join our dynamic Clean Energy Customer Service Team! Our Clean Energy Customer Service Team Member’s mission is to serve as a catalyst for clean energy initiatives and to educate consumers on how they can make our planet a more sustainable place. We are utterly obsessed with building long term relationships with our clients. Every one of our Clean Energy Customer Service Team Members should feel empowered to deliver a world-class sales experience to customers that truly make an impactful difference. Key Responsibilities As A Clean Energy Customer Service Team Member : Interact and greet potential customers, introduce our clean energy alternatives in order to educate customers, meet their individual needs, and close a sale in need be Consistently meets or exceeds sales and performance expectations in each location, including personal and team sales goals Communicate a desire for ongoing learning and welcome all available opportunities to increase individual and team performance Completes sales transactions quickly and accurately while maintaining confidentiality standards Create, foster, and grow relationships with clients by ensuring high levels of customer satisfaction Use available tools to stay current on clean energy initiatives and help execute profitable sales growth Key Requirements As A Clean Energy Customer Service Team Member : Proven success in customer service or clean energy sales for 1-2 years High school diploma or GED required Proven ability to multi-task and adhere to a fast-paced, collaborative team environment Outgoing, friendly, driven, and energetic personality Excellent face-to-face relationship-building skills Ability to grasp peoples attention and draw them in Skilled at problem-solving and conflict resolution High energy, great organization skills, and uncompromising Integrity Tremendous sense of urgency and customer service orientation Why join our Clean Energy Customer Service Team Member team? The ability to make an environmental difference and educate others on clean energy alternatives Company funded trips and events Holiday closures A long-term stable career with an essential business An opportunity to advance into a leadership or management role Powered by JazzHR
