What are the responsibilities and job description for the Customer Service Representative position at Sara Companion HomeCare Services?
Customer Service Representative – Home Care Agency
Job description
Are you an energetic, well organized, motivated individual who has excellent written and verbal communication skills?
Are you comfortable speaking on the telephone?
If so, we have a great opportunity for you. Not only is this role critical for our agency’s success, but it is also a rewarding position allowing you to assist our geriatric community and their families. SARA’s goal is to allow our patient to continue to live at home knowing we provide a safe, skilled and interactive lifestyle.
In this role you will be contacting our current clients, potential clients, and past clients. This role is critical to assisting our agency’s customer satisfaction. You will also be answering client inquiries regarding our services and setting up potential calls or visits for our client support specialist staff.
Some of the things WE can do for You!
- Provide stability – we are a fast-growing company
- Continuous opportunities for advancement
- Competitive salary
Position Qualifications:
~ Ability to manage a full call schedule of inbound and outbound calls.
~ Strong customer service skills and a pleasant, cheerful persona
~ Prior home care experience preferred
~ Excellent computer skills and experience with using Microsoft Office suite
~ Inside sales or telemarketing experience a plus
~ Bachelor’s degree or higher
Benefits:
~ Salary: $45,000.00 – $55,000.00 aligned with experience
~ Health & Dental Benefit Plan options
~ Health benefit supplemental plans
~ PTO – vacation, sick, and personal time
~ Bonus Opportunities
~ Plenty of growth opportunities
SARA is an equal opportunity employer.
Job Type: Full-time
Pay: $45,000.00 – $55,000.00 per year
Salary : $45,000 - $55,000
