What are the responsibilities and job description for the Patient Access Representative position at Sarah D Culbertson Memorial Hospital?
Schedule: Varied schedule 3-12 hour shifts 7a.m.-7p.m. or 7p.m.-7a.m.
Duties: The Patient Access Representative is the first point of contact in a patient’s healthcare journey. They are responsible for collecting and entering correct demographic and insurance information into the CMH database. They are also responsible for scheduling appointments for patients, answering the hospital or clinic switchboard, and escorting patients to the appropriate location, when needed. Applicant must possess excellent customer service and computer skills as well as the ability to multi-task and close attention to detail. The Patient Access Representative should always keep a positive demeanor to make the patient experience the best one possible.
Skills:
- Good customer service skills
- Ability to work in a high stress fast paced environment
- Ability to obtain detailed information through oral and written communication
- Bilingual Preferred
Benefits:
Paid Time Off, Health, Dental and Vision insurance, Illinois Municipal Retirement Fund, Deferred Compensation, Life Insurance, Employee Discounts, AFLAC, Credit Union and Rushville Family Fitness Center discount
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 12 hour shift
Work Location: In person
Salary : $16 - $18
